Search found 20 matches

by Kat Lemieux
Sat Jan 21, 2023 1:40 am
Forum: Worlds Support
Topic: Please soften region shutdowns for legacy owned regions
Replies: 8
Views: 3034

Re: Please soften region shutdowns for legacy owned regions

Thanks for the reply, Ilan. But that isn't exactly what happened. The sim didn't crash, and two of us (the only two premium members, I suppose) were not booted. I'm not sure all the other users' viewers crashed but that does seem to be what happened. Has it really been almost 8 years since those acc...
by Kat Lemieux
Fri Dec 23, 2022 6:33 pm
Forum: Events and Activities
Topic: New Organization - Open Metaverse Research Group
Replies: 0
Views: 770

New Organization - Open Metaverse Research Group

The Open Metaverse Research Group meets weekly in Kitely on Fridays at 3:00 p.m. PST, and also communicate via Discord and an email list. Our website is https://omrg.org or https://metaversestandardswiki.org where our "About Us" page includes more information about our purpose and goals. Our Kitely ...
by Kat Lemieux
Tue Dec 01, 2020 4:49 pm
Forum: Account, Payments and Subscriptions Support
Topic: Account History Server Error
Replies: 3
Views: 3640

Re: Account History Server Error

Thanks, Ilan. Oren emailed me that he's fixed the problem with the server (which he noticed in the logs before seeing my posting here), and I'm able to see the page now. PayPal still shows the autopayment as inactive, but y'all used KCs instead this month anyway. I'll keep an eye on it to see what h...
by Kat Lemieux
Tue Dec 01, 2020 2:04 am
Forum: Account, Payments and Subscriptions Support
Topic: Account History Server Error
Replies: 3
Views: 3640

Account History Server Error

I just got an email from PayPal telling me my automatic payment was discontinued, and when I tried to check on the Kitely website my account history page returns "internal server error". ¿Que paso?
by Kat Lemieux
Mon Jan 09, 2017 10:30 pm
Forum: Worlds Support
Topic: Couldn't eject (parked) avatar from my world
Replies: 5
Views: 4008

Re: Couldn't eject (parked) avatar from my world

Selby, I don't think my "guest" was a ghost. Would a ghost still show up as "counting" on the account history page? This one did. Thanks for the suggestion, though. Thanks, Ilan. I hope I don't have to use the function again, but if I do I'll keep your tips in mind. And of course will let you know i...
by Kat Lemieux
Mon Jan 09, 2017 8:21 pm
Forum: Worlds Support
Topic: Couldn't eject (parked) avatar from my world
Replies: 5
Views: 4008

Couldn't eject (parked) avatar from my world

Hi, I've never tried ejecting someone from one of my Kitely worlds before, but today I did. But it didn't work. The person had apparently gone off to lunch or something and just left their avatar unattended, since there was no response to either local chat or IM, but when I used the eject function, ...
by Kat Lemieux
Sun Feb 28, 2016 11:49 am
Forum: Other Support
Topic: Group Roles not loading when inviting new member
Replies: 11
Views: 9076

Re: Group Roles not loading when inviting new member

Apparently the problem is with Firestorm. I was able to see the roles and send an invitation when using Singularity. Thanks for your help!
by Kat Lemieux
Sun Feb 28, 2016 11:28 am
Forum: Other Support
Topic: Group Roles not loading when inviting new member
Replies: 11
Views: 9076

Re: Group Roles not loading when inviting new member

OK, I tried doing that twice, but it still shows (loading...) instead of the available roles.
by Kat Lemieux
Sun Feb 28, 2016 7:09 am
Forum: Other Support
Topic: Group Roles not loading when inviting new member
Replies: 11
Views: 9076

Group Roles not loading when inviting new member

I'm trying to invite a new member to a closed group, the ISM Planning Group, but when I open the group invitation window, the dropdown menu at the bottom for selecting a role to assign just says "Loading ..." and won't let me invite the potential member. This seems to be isolated to this group, sinc...
by Kat Lemieux
Fri Jul 24, 2015 6:41 am
Forum: Worlds Support
Topic: HG Group members visiting private worlds
Replies: 3
Views: 3970

Re: HG Group members visiting private worlds

Wonderful! Thanks very much, Ilan and Oren! This kind of responsiveness is one of the big reasons I like Kitely so much.