Search found 51 matches

by Alexina Proctor
Wed Sep 11, 2019 11:24 pm
Forum: Worlds Support
Topic: merging two worlds - ideas needed
Replies: 1
Views: 52

merging two worlds - ideas needed

I would like to merge two of my worlds, Wellspring and Praxton, into an Advanced World. They are currently under the Gold Plan. The biggest issue is all the time Prax and I put into these already and I don't want to have to re-terraform and and reposition everything. 1. I know that I would need to r...
by Alexina Proctor
Tue Sep 10, 2019 4:48 pm
Forum: Other Support
Topic: undelivered market order gift to osgrid avatar
Replies: 3
Views: 93

Re: undelivered market order gift to osgrid avatar

Thank you, Ilan, for quickly resolving our operator error. Now we understand the process!
by Alexina Proctor
Tue Sep 10, 2019 4:27 pm
Forum: Other Support
Topic: undelivered market order gift to osgrid avatar
Replies: 3
Views: 93

undelivered market order gift to osgrid avatar

Hi, I purchased a gift of four clothing items on Kitely for Prax Maryjasz on osgrid. Order ID 1000051622323 09-Sep-2019 20:17 prax maryjasz @ OSGrid She checked again this morning and the items still haven't arrived. All four items were marked as Export purchases. Can those be resent or is there som...
by Alexina Proctor
Tue Sep 05, 2017 9:33 pm
Forum: Worlds Support
Topic: Region access - Sendalonde down?
Replies: 9
Views: 4637

Re: Region access - Sendalonde down?

Please change your world's access so that it is restricted to your desired groups again, and check whether the problem has now been resolved. You fixed it. :D Prax Maryjasz can get on her worlds again too. THANK YOU!!!! You folks are great and 8-) . We greatly appreciate you looking into this and r...
by Alexina Proctor
Tue Sep 05, 2017 6:40 pm
Forum: Worlds Support
Topic: Region access - Sendalonde down?
Replies: 9
Views: 4637

Re: Region access - Sendalonde down?

You shouldn't be barred from accessing your world. We'll investigate this right away. Please check Prax Maryjasz worlds too. She cannot get into any of her regions and neither can I. I can get into two other worlds I own: Featherburr and Friends and also Calchester. UPDATE: I just this moment remov...
by Alexina Proctor
Tue Sep 05, 2017 5:56 pm
Forum: Worlds Support
Topic: Region access - Sendalonde down?
Replies: 9
Views: 4637

Re: Region access - Sendalonde down?

Same problem. It says "teleport failed. You are not allowed to visit this world." I logged into one of my other worlds and then went to the Kitely Welcome Center where I tried to TP both by clicking on Enter World from the web page and using the map. Both fail.
by Alexina Proctor
Tue Sep 05, 2017 5:40 pm
Forum: Worlds Support
Topic: Region access - Sendalonde down?
Replies: 9
Views: 4637

Region access - Sendalonde down?

Has the update completed? When I try to login either directly or via a TP to Sendalonde, it says I am not allowed. I own the region. I have it restricted to two groups right now and I am in both.
--Alexina
by Alexina Proctor
Fri Sep 01, 2017 9:32 pm
Forum: Worlds Support
Topic: naming regions on 3x3 separately?
Replies: 9
Views: 3271

Re: naming regions on 3x3 separately?

Wow! Sounds really simple and exciting. I may give that a try this weekend. If you have the separate RAW files then you can also merge those using a texture editing program into a single higher resolution texture matching the resolution of the new VarRegion (so for a 3x3 region sized VarRegion you'd...
by Alexina Proctor
Fri Sep 01, 2017 8:54 pm
Forum: Worlds Support
Topic: naming regions on 3x3 separately?
Replies: 9
Views: 3271

Re: naming regions on 3x3 separately?

Thank you, Ilan. You are always very clear and I like that you go the extra step with information on a workaround. Now I understand and know what I have to do. I guess for now I will manually terraform. It is one of my favorite things to do, but I was trying to save time. When I get time, I will lea...
by Alexina Proctor
Fri Sep 01, 2017 3:20 pm
Forum: Worlds Support
Topic: naming regions on 3x3 separately?
Replies: 9
Views: 3271

Re: naming regions on 3x3 separately?

Thank you. You were always such a great help to us. Good to see you are still in Kitely. I find i need to relearn some things after being away so long. Thanks for reminding me about var regions.

Cheers,
Alex