Search found 8 matches

by Alexander Zoltai
Thu May 05, 2016 9:59 pm
Forum: Worlds Support
Topic: Idle timeout sound
Replies: 16
Views: 14366

Re: Idle timeout sound

Hi Alexander, Our system gives people an idle timeout warning 1 minute before disconnecting them and we spent a segnficant amount of development effort making sure that anything we could detect as activity will prevent that idle timeout from being initiated. We give people that timeout warning afte...
by Alexander Zoltai
Sun Apr 03, 2016 2:18 am
Forum: Worlds Support
Topic: Idle timeout sound
Replies: 16
Views: 14366

Re: Idle timeout sound

Ilan said this up there a ways: "I understand your usage scenario and I think that your proposed solution is a good idea but, unfortunately, playing sounds inworld requires an object to exist in the relevant world for our system to be able to call to play the sound." I wonder how the sound is played...
by Alexander Zoltai
Sat Mar 19, 2016 12:31 am
Forum: Other Support
Topic: Voice problems
Replies: 43
Views: 34819

Re: Voice problems

Hi Alexander, No displeasure on my part either, I want to see this issue resolved for those who suffer from it. We'll investigate this issue on our end just in case (I've added that to our todo list) but, as I've stated previously, it isn't very likely that there is something that we can do to impr...
by Alexander Zoltai
Fri Mar 18, 2016 5:36 pm
Forum: Other Support
Topic: Voice problems
Replies: 43
Views: 34819

Re: Voice problems

At the risk of incurring displeasure, I feel I need to repeat something I've already said: "I'm very sorry but I don't consider what Graham speaks of as the issue that Arton began this thread for and what I've been trying to understand... "There are "normal" Vivox failures---I experienced many of th...
by Alexander Zoltai
Wed Mar 16, 2016 9:32 pm
Forum: Other Support
Topic: Voice problems
Replies: 43
Views: 34819

Re: Voice problems

Graham reported that it did happen in Second Life, see: It's no consolation but I was watching a VWBPE session on SL this Friday and they had a 5 min Vivox outage across all their venues. The OpenSim sessions used Teamspeak (which caused some initial confusion but worked OK afaik). Granted this com...
by Alexander Zoltai
Wed Mar 16, 2016 9:07 pm
Forum: Other Support
Topic: Voice problems
Replies: 43
Views: 34819

Re: Voice problems

Only to the extent that it allows users to be in region coordinates that are greater than 256, which is conceivably something that the Vivox solution may not properly support. Again, please keep in mind that this is assuming that that is indeed what is causing the issues you're reporting, which doe...
by Alexander Zoltai
Wed Mar 16, 2016 6:26 pm
Forum: Other Support
Topic: Voice problems
Replies: 43
Views: 34819

Re: Voice problems

Hi Alexander, The SDK you referred to discusses the code that needs to be integrated on the client side, which in the case of OpenSim/Second Life means inside the viewer (specifically in the closed-source SLvoice.exe module that is included in all SL-derived viewers that support Vivox voice). It's ...
by Alexander Zoltai
Wed Mar 16, 2016 5:16 am
Forum: Other Support
Topic: Voice problems
Replies: 43
Views: 34819

Re: Voice problems

Thank you Graham. I think your experience in Second Life supports our hyphotothis that this problem has nothing to do with OpenSim and Kitely per say and is instead the result of general service problems at Vivox. Well, Ilan, I doubt that Graham's experience absolves Kitely from connection to the i...