Search found 4 matches

by Sudane Erato
Thu Jun 25, 2020 11:44 am
Forum: Viewers Support
Topic: Firestorm problem
Replies: 39
Views: 3487

Re: Firestorm problem

Ilan,thx! Using the 32-bit viewer solved the problem. Was successful in logging in and staying in and moving between regions. But that begs a question. Clearing the caches in the 32-bit viewer did not solve the 64-bit viewer problem, so they obviously use different caches (I installed them to differ...
by Sudane Erato
Wed Jun 24, 2020 10:14 pm
Forum: Viewers Support
Topic: Firestorm problem
Replies: 39
Views: 3487

Re: Firestorm problem

Sadly, yes. If I try to log in before clearing either cache, it still crashes after two sec. Instead, I was able to clear the "cache", but not the "inventory cache", at the login screen, and login that way. But once in, it still crashes after 2 sec.

Sudane.................
by Sudane Erato
Wed Jun 24, 2020 8:59 pm
Forum: Viewers Support
Topic: Firestorm problem
Replies: 39
Views: 3487

Re: Firestorm problem

Hi Sudane, What graphics card do you have? What operating system (and version) is your computer running (Windows, MacOS)? Please open the viewer, click the Kitely Welcome Center link in the viewer login page then press the Login button. Do you get to the point where you see the world rezzing or doe...
by Sudane Erato
Sun Jun 07, 2020 9:25 pm
Forum: Viewers Support
Topic: Firestorm problem
Replies: 39
Views: 3487

Firestorm problem

I'm using the newest FirestormOS version. When I log into Kitely, after about 4 seconds the viewer crashes. I can log into DigiWorldz and other OS grids with no problem. Does anyone have any idea what might be the problem with FS and Kitely? Been trying this for several days. I appreciate any though...