Search found 305 matches

by Oren Hurvitz
Fri Feb 19, 2021 10:58 am
Forum: Feedback and Suggestions
Topic: Verifying log in and teleport issues
Replies: 21
Views: 311

Re: Verifying log in and teleport issues

Regarding the problem of teleports not going to the correct location: I have found that Firestorm has a bug in how it creates SLURL's. It assumes that all regions are 256x256 meters, and as a result if you try to create an SLURL for locations above (256x256) the SLURL will end up pointing to the wro...
by Oren Hurvitz
Sun Jan 24, 2021 4:17 pm
Forum: Kitely Market
Topic: Order of items in KM listings
Replies: 4
Views: 143

Re: Order of items in KM listings

I want to add that this will only affect new products; existing products will remain unchanged.
by Oren Hurvitz
Mon Jan 11, 2021 2:03 pm
Forum: Kitely Website Support
Topic: History Report Internal Error
Replies: 8
Views: 424

Re: History Report Internal Error

Graham Mills wrote:
Mon Jan 11, 2021 11:52 am
Working for me.
This problem only affected Shandon Loring...
by Oren Hurvitz
Mon Jan 11, 2021 10:48 am
Forum: Kitely Website Support
Topic: History Report Internal Error
Replies: 8
Views: 424

Re: History Report Internal Error

Hi Shandon,

Sorry about this! I have fixed the error, so you should be able to create the History Report now.
by Oren Hurvitz
Sun Dec 13, 2020 1:48 pm
Forum: Worlds Support
Topic: Has something changed? Event timeouts
Replies: 9
Views: 547

Re: Has something changed? Event timeouts

We've updated the system with the feature that increases the event timeout to 5 minutes while the world is starting.
by Oren Hurvitz
Sun Dec 13, 2020 1:47 pm
Forum: Kitely Market
Topic: Managing Groups
Replies: 4
Views: 319

Re: Managing Groups

We've updated the system with the ability to view more than 20 Kitely Market groups.
by Oren Hurvitz
Sun Dec 13, 2020 7:45 am
Forum: Worlds Support
Topic: We have Poltergeists!
Replies: 19
Views: 876

Re: We have Poltergeists!

One more thing: I've noticed that your team has been visiting Tattered Sails using three versions of Firestorm: 6.3.9, 6.4.9 and 6.4.12. I wonder if the problem only occurs when objects are uploaded in some of these versions of Firestorm, but not in others?
by Oren Hurvitz
Sun Dec 13, 2020 7:41 am
Forum: Worlds Support
Topic: We have Poltergeists!
Replies: 19
Views: 876

Re: We have Poltergeists!

Hi Angelic, I am currently creating a copy of your world. I'll let you know when it's ready. However, I am now thinking that there's a better way to go about solving this problem. Since the mangled objects were uploaded using the viewer, my current theory is that something in the upload process is g...
by Oren Hurvitz
Thu Dec 10, 2020 8:17 am
Forum: Kitely Market
Topic: Managing Groups
Replies: 4
Views: 319

Re: Managing Groups

I'm sorry, that's an oversight. In the next release we'll add arrows that let you view the rest of your groups.
by Oren Hurvitz
Wed Dec 09, 2020 10:30 am
Forum: Worlds Support
Topic: Has something changed? Event timeouts
Replies: 9
Views: 547

Re: Has something changed? Event timeouts

Thanks Oren. The issue is encountered during world startup as well as during normal operations. If the event timeout could be disabled during startup, that would go some way towards alleviating this issue. We're going to increase the event timeout during world startup to 5 minutes. After the world ...