Search found 4427 matches

by Ilan Tochner
Sun Feb 17, 2019 6:50 am
Forum: General Discussion
Topic: Maturity Rating
Replies: 3
Views: 16

Re: Maturity Rating

YVW Corey, please let us know if there is anything else you need.
by Ilan Tochner
Sat Feb 16, 2019 10:09 pm
Forum: Worlds Support
Topic: Backup issues
Replies: 3
Views: 11

Re: Backup issues

The link I sent you covers two things relating to export. The first is the Kitely Market Export permission and the second is how export controls work for items that weren't aquired from our marketplace. In addition it covers the World Export report for OAR files created in our system. Please reread ...
by Ilan Tochner
Sat Feb 16, 2019 8:52 pm
Forum: Worlds Support
Topic: Backup issues
Replies: 3
Views: 11

Re: Backup issues

by Ilan Tochner
Sat Feb 16, 2019 3:22 pm
Forum: General Discussion
Topic: Maturity Rating
Replies: 3
Views: 16

Re: Maturity Rating

Hi Corey,

There are two separate maturity rating systems. The one for the world which you set from the Access tab of the world's Manage World dialog (which you open from your My Worlds page). The other is for the region which you set inside your viewer. Please set both to Adult.
by Ilan Tochner
Fri Feb 15, 2019 7:27 pm
Forum: General Discussion
Topic: Hypergrid issues again
Replies: 7
Views: 33

Re: Hypergrid issues again

Not all Kitely worlds are Hypergrid enabled (it's a per world setting the world owner can select). If you wish to teleport to other grids I suggest you do so from a Kitely world which is Hypergrid enabled, such as the Kitely Welcome Center.
by Ilan Tochner
Fri Feb 15, 2019 7:07 pm
Forum: General Discussion
Topic: Hypergrid issues again
Replies: 7
Views: 33

Re: Hypergrid issues again

See: viewtopic.php?f=11&t=4908#p25425

You can only see people on the world map of another grid when you're inside the grid the region you're viewing belongs to. Teleport to that region then look at the world map.
by Ilan Tochner
Fri Feb 15, 2019 6:41 pm
Forum: General Discussion
Topic: Hypergrid issues again
Replies: 7
Views: 33

Re: Hypergrid issues again

Hi Araminta,

At this time we're only blocking access to Sacrarium grid. We're not blocking access to any other location on the Hypergrid. The regions you're trying to access may be having issues. I suggest you go to that grid's website and check.
by Ilan Tochner
Thu Feb 14, 2019 7:41 pm
Forum: Feedback and Suggestions
Topic: Kitely will be down for a 1 hour upgrade cycle on February 15
Replies: 0
Views: 75

Kitely will be down for a 1 hour upgrade cycle on February 15

Kitely will be down for maintenance on February 15 at 4:00 am PST. Estimated downtime is 1 hour.

(See timezone information here: http://wwp.greenwichmeantime.com/time-z ... ific-time/)
by Ilan Tochner
Wed Feb 13, 2019 1:57 am
Forum: Building and Texturing
Topic: Land Terrain to Sculpty
Replies: 6
Views: 59

Re: Land Terrain to Sculpty

Please make sure they are not linked with anything else then toggle Phantom off and on for them.
by Ilan Tochner
Wed Feb 13, 2019 12:33 am
Forum: Building and Texturing
Topic: Land Terrain to Sculpty
Replies: 6
Views: 59

Re: Land Terrain to Sculpty

You can select them each in turn and make them non-Phantom (make sure they aren't linked when you do so). They will remain non-Phantom after world restarts if the system can handle their collision meshes quickly enough during world startup. You'll get an email stating that they were turned Phantom i...