Search found 5520 matches

by Ilan Tochner
Sat May 08, 2021 3:21 pm
Forum: Feedback and Suggestions
Topic: Group Titles Erratic
Replies: 1
Views: 8

Re: Group Titles Erratic

Hi Snoots, The question is whether the correct value is shown after a viewer restart, or to other people just opening the group profile, because if it is then it's likely that your viewer simply isn't updated in time due to such messages being sent over UDP and packet prioritization making things er...
by Ilan Tochner
Fri May 07, 2021 3:10 pm
Forum: Feedback and Suggestions
Topic: Kitely will be down for 2 hours on May 8
Replies: 0
Views: 89

Kitely will be down for 2 hours on May 8

Kitely will be down for maintenance on May 8 at 00:01 AM PDT (midnight). Estimated downtime is 2 hours.

(See timezone information here: http://www.greenwichmeantime.com/time-z ... ific-time/)
by Ilan Tochner
Fri May 07, 2021 12:35 pm
Forum: Worlds Support
Topic: Need help with home URI change
Replies: 1
Views: 25

Re: Need help with home URI change

Hi Brian,

We removed the information relating to avatars from your previous grid URI. You should now be able to teleport into Kitely from the new grid URI. Please note that you may need to complete the GDPR authorization step for these avatars again.
by Ilan Tochner
Fri May 07, 2021 2:23 am
Forum: Merchants
Topic: Adding products to Kitely Made on Another Grid
Replies: 3
Views: 33

Re: Adding products to Kitely Made on Another Grid

Hi Luna, You should be able to transfer items from your non-Kitely avatar to your Kitely avatar then list them in Kitely Market if your Kitely avatar has both Next Owner transfer and Next Owner copy permissions for them. Can you please give me a link to a product listing where you're encountering a ...
by Ilan Tochner
Fri May 07, 2021 12:23 am
Forum: Kitely Market
Topic: Problems making a new Group
Replies: 4
Views: 74

Re: Problems making a new Group

Hi Luna,

We're planning to update our system this weekend.
by Ilan Tochner
Wed May 05, 2021 8:39 pm
Forum: Feedback and Suggestions
Topic: Can't update group parameters
Replies: 1
Views: 21

Re: Can't update group parameters

Hi Snoots,

This may be a Firestorm issue, please try using Singularity for this.
by Ilan Tochner
Wed May 05, 2021 8:38 pm
Forum: General Discussion
Topic: Missing Forum Activity
Replies: 9
Views: 457

Re: Missing Forum Activity

Hi Snoots,

Automated systems create these accounts on sites they've mapped as having potential SEO value. Kitely is one of those sites with SEO value so we're constantly targeted by such bots.
by Ilan Tochner
Tue May 04, 2021 6:05 am
Forum: General Discussion
Topic: Having problems
Replies: 5
Views: 81

Re: Having problems

Hi Snoots, OpenSim grids can't share servers or internet connections unless they happen to be hosted in the same data center. Kitely places no more than 4 worlds per server (depending on their world type) so most active Kitely worlds don't even share the same server (but they do run in the same Amaz...
by Ilan Tochner
Mon May 03, 2021 9:48 am
Forum: General Discussion
Topic: Missing Forum Activity
Replies: 9
Views: 457

Re: Missing Forum Activity

Hi Zed,

To prevent unwanted spam from being added to the viewer login page our system only displays forums threads that have been liked by either Oren or myself.
by Ilan Tochner
Sun May 02, 2021 7:04 pm
Forum: General Discussion
Topic: Having problems
Replies: 5
Views: 81

Re: Having problems

We'll check our logs but CPU and network load on all our servers was low during the times you reported so this will require investigation.

Are these problems still ongoing?