Search found 9 matches

by Kim Holder
Thu Aug 15, 2019 8:52 pm
Forum: Viewers Support
Topic: Log in trouble
Replies: 14
Views: 249

Re: Log in trouble

Hey, how about that. I posted the screenshot of Firestorm in Imgur in order to be able to post it here, and someone commented on it with the solution. go to prefrences -> Advanced and hook on "Allow login to other grids" and restart firestorm I tried looking at the instructions page again and I don'...
by Kim Holder
Thu Aug 15, 2019 8:40 pm
Forum: Viewers Support
Topic: Log in trouble
Replies: 14
Views: 249

Re: Log in trouble

by Kim Holder
Thu Aug 15, 2019 8:21 pm
Forum: Viewers Support
Topic: Log in trouble
Replies: 14
Views: 249

Re: Log in trouble

The thing is, how do i select that grid if there is no field for selecting a grid? That Log into Grid button with the dropdown? It doesn't exist.
by Kim Holder
Thu Aug 15, 2019 8:18 pm
Forum: Viewers Support
Topic: Log in trouble
Replies: 14
Views: 249

Re: Log in trouble

Note the open dialog box in the screenshot above showing it is the OS version.

I checked that Kitely is one of the grids listed in the Grid Manager. It is.
by Kim Holder
Thu Aug 15, 2019 8:15 pm
Forum: Viewers Support
Topic: Log in trouble
Replies: 14
Views: 249

Re: Log in trouble

No, i wasn't seeing that page. All i see is the Login failed error message on a black background.
by Kim Holder
Thu Aug 15, 2019 8:02 pm
Forum: Viewers Support
Topic: Log in trouble
Replies: 14
Views: 249

Re: Log in trouble

Ok, logging in on Windows works, because there is a field where I can select the grid. This field doesn't exist in the Linux version.

Image
by Kim Holder
Thu Aug 15, 2019 7:19 pm
Forum: Viewers Support
Topic: Log in trouble
Replies: 14
Views: 249

Re: Log in trouble

Sorry for the long delay, i decided to leave it for a while. It's just a regular login failed error, recommending i check the username and password i entered are right. I don't know how many times i can re-enter the password before concluding that isn't the problem. My user name is Kim Holder and th...
by Kim Holder
Thu Jul 25, 2019 2:25 am
Forum: Viewers Support
Topic: Log in trouble
Replies: 14
Views: 249

Re: Log in trouble

Yes, i did have my doubts that's how the Twitter linkage would work - but i understood it was supposed to be the same password in both places, so i tried it. Also i did change my password, (and unlinked the account from Twitter), and tried the new password repeatedly, and it never worked. I'll try c...
by Kim Holder
Wed Jul 24, 2019 10:10 pm
Forum: Viewers Support
Topic: Log in trouble
Replies: 14
Views: 249

Log in trouble

I have a new account. I made it 2 or 3 weeks ago but never actually logged in. Yesterday i tried and couldn't log in. I have a fresh download of Firestorm for Linux x64, version 6.0.2, i've checked and it is definitely the OS version. I had to reinstall Ubuntu a week ago so none of my logon info was...