Do you have some other avatar that you can use from that grid to try to teleport into Kitely Welcome Center so I'll be able to see your grid's details in our system?


I tried making another avatar on my server with the name Mario Kart (ID 855555d3-e4cd-4e0f-ae47-4361f780330e) and I ran into the ...

Ilan Tochner wrote: Fri Mar 13, 2026 2:48 am Please restart your viewer then try again by teleporting to the Kitely Welcome Center and let me know if you get through.

Unfortunately, I'm still getting the same error. I have had it request that I do the authorization again multiple times, so it might not be saving my confirmation?

Please try teleporting with Maffi Mouse into Kitely again. You'll need to repeat the GDPR authorization step on your first login.


Thanks! I was able to get far enough to repeat the authorization, but after agreeing to the policies I get an error saying "Teleport failed. Unknown avatar: 2edc6fa4 ...

I changed mine from http://h.novasquirrel.com:12501 to https://os.novasquirrel.com:9002 (I think that's correct?) and I am getting this error myself and I can no longer teleport to Kitely, but can connect to other grids. My avatar name is Maffi Mouse, in case that's helpful.