Search found 5246 matches

by Ilan Tochner
Thu Nov 19, 2020 2:33 pm
Forum: Feedback and Suggestions
Topic: Weefolk category at the KM listings?
Replies: 30
Views: 712

Re: Weefolk category at the KM listings?

Today's system update included the two aforementioned change requests: The first change is that we added support for Weefolk. The Weefolk community use very small avatars (human shaped and otherwise). Now, when you create a product in the Avatar Appearance category, you can set its Avatar Type attri...
by Ilan Tochner
Thu Nov 19, 2020 2:00 pm
Forum: Feedback and Suggestions
Topic: Weefolk category at the KM listings?
Replies: 30
Views: 712

Re: Weefolk category at the KM listings?

Hi Snoots, Please read how Kitely Market attributes and categories work. Most virtual world marketplaces don't have attributes so they are forced to create category trees that have the same subcategories appearing multiple times in different parts of the tree. This creates issues when the same objec...
by Ilan Tochner
Thu Nov 19, 2020 1:16 pm
Forum: Using Kitely Market with Other Grids
Topic: Redownloading Old Items
Replies: 1
Views: 50

Re: Redownloading Old Items

Hi Dreena, It depends on whether the grid has changed its grid URI and whether your new avatar still has the same UUID your previous avatar had. If they both remained the same then we can redeliver the orders, but if either one of them changed then we won't be able to do so. However, if your avatar ...
by Ilan Tochner
Wed Nov 18, 2020 6:27 pm
Forum: Feedback and Suggestions
Topic: Kitely will be down for 1 hour on November 19
Replies: 0
Views: 97

Kitely will be down for 1 hour on November 19

Kitely will be down for maintenance on November 19 at 12:01 AM PST (midnight). Estimated downtime is 1 hour.

(See timezone information here: http://www.greenwichmeantime.com/time-z ... ific-time/)
by Ilan Tochner
Wed Nov 18, 2020 3:48 pm
Forum: Worlds Support
Topic: Physical prims and how to remove them
Replies: 3
Views: 86

Re: Physical prims and how to remove them

Hi Toby, You can use the Top Colliders function in your viewer to find the objects that are creating load on your world's physics engine. See the Viewer Based Tools section on this page: https://kitely.atlassian.net/wiki/spaces/doc/pages/23724085/Optimize+OpenSim+World+Performance You can also use t...
by Ilan Tochner
Wed Nov 18, 2020 12:58 pm
Forum: Organizations (Kitely Virtual Grids) Support
Topic: Organization Archives
Replies: 7
Views: 1459

Re: Organization Archives

Hi Dot,

Right now all non-Custom Organization types have a 10 World Archive limit in their World Library. We can increase that number for Custom Organizations on a case by case basis.
by Ilan Tochner
Mon Nov 16, 2020 10:37 pm
Forum: Kitely Website Support
Topic: missing items
Replies: 12
Views: 208

Re: missing items

Please follow the instructions I sent you, they will help you get the order delivered. As you've now unchecked the viewer option that prevented you from getting IMs from our marketplace please log back into Digiworldz with your avatar and click the Resend IM link on the order page, i.e. this one: ht...
by Ilan Tochner
Mon Nov 16, 2020 3:40 pm
Forum: Kitely Website Support
Topic: missing items
Replies: 12
Views: 208

Re: missing items

Please open Firestorm and log into Digiworldz using your Loriann Lamore avatar. Then open Firestorm > Viewer > Preferences > Privacy and make sure that Only Friends and Groups can IM me is disabled. If it was enabled then please uncheck that and click the OK button. Once that's done click the Resend...
by Ilan Tochner
Mon Nov 16, 2020 1:47 am
Forum: Kitely Website Support
Topic: missing items
Replies: 12
Views: 208

Re: missing items

That item was bought with Copy permission so we've just resent it. Please log into Digiworldz with that avatar and click the link in the IM our system sent you to complete the delivery process. Once that's done please make sure to accept the item you're given.