Search found 4656 matches

by Ilan Tochner
Sun Nov 03, 2019 4:48 pm
Forum: Feedback and Suggestions
Topic: Join us today at the Kitely Community Meeting (November 3)
Replies: 0
Views: 584

Join us today at the Kitely Community Meeting (November 3)

Today's Kitely Community Meeting will be held at 1:00pm PST in Kitely Welcome Center . (See timezone information here: http://wwp.greenwichmeantime.com/time-zone/usa/pacific-time/ .) Today's meeting will be a social gathering with an opportunity for newcomers to ask questions and old hands to exchan...
by Ilan Tochner
Sun Nov 03, 2019 4:44 pm
Forum: Other Support
Topic: Teleport issues to Great Canadian Grid (GCG)
Replies: 19
Views: 584

Re: Teleport issues to Great Canadian Grid (GCG)

Hi Mathilda, There is no different handling by our system for teleporting to or from GCG. It is handled the same as teleports to and from any other Hypergrid-enabled grid. What is the exact error message you get when you try to teleport from Kitely to a region on that grid? What is the exact error m...
by Ilan Tochner
Thu Oct 31, 2019 3:45 pm
Forum: Organizations (Kitely Virtual Grids) Support
Topic: Timing availability of islands within a Virtual Private Network
Replies: 3
Views: 1657

Re: Timing availability of islands within a Virtual Private Network

Thank you Eileen,

We're working on adding even more management features to our Organizations offering to enable teachers and other group managers to gain a level of control that is very hard to achieve on other systems.
by Ilan Tochner
Thu Oct 31, 2019 3:35 pm
Forum: Using Kitely Market with Other Grids
Topic: Avatar Unknown Error - Kitely Market Delivery
Replies: 3
Views: 339

Re: Avatar Unknown Error - Kitely Market Delivery

Great, please let us know if there is anything else you need.
by Ilan Tochner
Thu Oct 31, 2019 3:35 pm
Forum: General Discussion
Topic: viewing sent messages
Replies: 1
Views: 370

Re: viewing sent messages

Hi Salie, For privacy reasons we don't analyze people's IMs so once they're fetched by people's viewers they're deleted from our system and logs. Even the OpenSim logs that state that user X sent a message to user Y at a certain time are deleted within a few weeks as per our privacy policy. In other...
by Ilan Tochner
Thu Oct 31, 2019 3:23 pm
Forum: Using Kitely Market with Other Grids
Topic: Avatar Unknown Error - Kitely Market Delivery
Replies: 3
Views: 339

Re: Avatar Unknown Error - Kitely Market Delivery

Hi Tia,

What Kitely Market order number are you referring to?
by Ilan Tochner
Wed Oct 30, 2019 2:21 pm
Forum: General Discussion
Topic: Firestorm and Opensim
Replies: 1
Views: 352

Re: Firestorm and Opensim

Hi Trouble, First, the current version of Firestorm works and people can download it from our site directly here https://kitely.atlassian.net/wiki/spaces/doc/pages/4849666/How+to+Enter+Kitely+Virtual+Worlds . So, worst case, even if newer versions of Firestorm stop supporting OpenSim, then at least ...
by Ilan Tochner
Sun Oct 27, 2019 5:57 pm
Forum: Feedback and Suggestions
Topic: Join us today at the Kitely Community Meeting (October 27)
Replies: 0
Views: 1316

Join us today at the Kitely Community Meeting (October 27)

Today's Kitely Community Meeting will be held at 1:00pm PDT in Kitely Welcome Center . (See timezone information here: http://wwp.greenwichmeantime.com/time-zone/usa/pacific-time/ .) Today's meeting will be a social gathering with an opportunity for newcomers to ask questions and old hands to exchan...
by Ilan Tochner
Sat Oct 26, 2019 8:00 pm
Forum: Other Support
Topic: Trouble Logging In
Replies: 10
Views: 2309

Re: Trouble Logging In

You have two accounts Heximar. The one you logged into Kitely with to post in our forums (Michael Myrick) is a Kitely account as well. Your login information for that account isn't the same as the one for your Heximer Thane account.
by Ilan Tochner
Sat Oct 26, 2019 7:34 pm
Forum: Other Support
Topic: Trouble Logging In
Replies: 10
Views: 2309

Re: Trouble Logging In

What is the name of your Kitely avatar? The one that is connected to the Michael Myrick account you're using to post here has never entered the Kitely grid. Do you have another Kitely accounts with which you're having the issues you're reporting?