Search found 4658 matches

by Ilan Tochner
Sat Oct 26, 2019 8:00 pm
Forum: Other Support
Topic: Trouble Logging In
Replies: 10
Views: 2319

Re: Trouble Logging In

You have two accounts Heximar. The one you logged into Kitely with to post in our forums (Michael Myrick) is a Kitely account as well. Your login information for that account isn't the same as the one for your Heximer Thane account.
by Ilan Tochner
Sat Oct 26, 2019 7:34 pm
Forum: Other Support
Topic: Trouble Logging In
Replies: 10
Views: 2319

Re: Trouble Logging In

What is the name of your Kitely avatar? The one that is connected to the Michael Myrick account you're using to post here has never entered the Kitely grid. Do you have another Kitely accounts with which you're having the issues you're reporting?
by Ilan Tochner
Sat Oct 26, 2019 7:03 pm
Forum: Other Support
Topic: Trouble Logging In
Replies: 10
Views: 2319

Re: Trouble Logging In

More likely it contains content that we've found can cause viewer login issues. If that is the case then once we delete it your login problems should be resolved. Should we do so for you now?
by Ilan Tochner
Sat Oct 26, 2019 6:57 pm
Forum: Other Support
Topic: Trouble Logging In
Replies: 10
Views: 2319

Re: Trouble Logging In

This could be related to what your avatar is currently wearing. Do i have your permissions to delete it?
by Ilan Tochner
Wed Oct 23, 2019 1:25 pm
Forum: Account, Payments and Subscriptions Support
Topic: Problem with the Kitely Market settings
Replies: 2
Views: 1735

Re: Problem with the Kitely Market settings

Hi Lucifera, Please do the following now (even if you did the exact thing before): 1) Go to your Kitely Market shopping cart and set Deliver To to "Other Avatar". 2) Delete the avatar name in the Deliver To area and select "Kitely" in the grid list. 3) Change Deliver To to "My Kitely Avatar" and the...
by Ilan Tochner
Tue Oct 22, 2019 9:21 pm
Forum: Feedback and Suggestions
Topic: Please help Kitely by participating in the Hypergrid Business Annual Grid Survey
Replies: 0
Views: 11200

Please help Kitely by participating in the Hypergrid Business Annual Grid Survey

The website Hypergrid Business is now holding its tenth annual OpenSim grid survey, and we need your help to be able to attract additional people to use our grid and marketplace. If you’re willing to spend a few minutes to help spread the word about Kitely then please answer this short multiple choi...
by Ilan Tochner
Tue Oct 22, 2019 1:17 am
Forum: Other Support
Topic: Trouble Logging In
Replies: 10
Views: 2319

Re: Trouble Logging In

Hi Heximer,

What do you see when you try to login with your user? What is the exact error message that you're getting?
by Ilan Tochner
Mon Oct 21, 2019 12:49 am
Forum: Kitely Market
Topic: Logo for a HUD Button?
Replies: 4
Views: 2216

Re: Logo for a HUD Button?

Hi Tanya, This is the official Kitely Market logo on transparent background, view image to see it in full resolution then save that to your computer. You may resize this logo as you see fit as long as you retain its aspect ration. You may use that resized logo inside other textures, of any size and ...
by Ilan Tochner
Sun Oct 20, 2019 10:32 pm
Forum: Organizations (Kitely Virtual Grids) Support
Topic: Timing availability of islands within a Virtual Private Network
Replies: 3
Views: 1670

Re: Timing availability of islands within a Virtual Private Network

Hi Eileen, You can add the worlds you want to have changing access limitations to a World Group, let's call it "Only with Supervision". Add permission for your "Students" User Group to visit the "Only with Supervision" World group when those students are supervised and simply remove that permission ...
by Ilan Tochner
Sun Oct 20, 2019 10:18 pm
Forum: Organizations (Kitely Virtual Grids) Support
Topic: Avatar - outfit change once in an Organization world
Replies: 7
Views: 2634

Re: Avatar - outfit change once in an Organization world

Hi Eileen, Kitely Organizations enable you to define default avatars for your Organization that your users can select from using the Setup Kitely application which helps them get their computer ready for logging into your Organization. Setup Kitely enables helps configure your user's viewer to acces...