Search found 4558 matches

by Ilan Tochner
Sat Jun 01, 2019 6:06 am
Forum: Worlds Support
Topic: White Square on Map
Replies: 11
Views: 463

Re: White Square on Map

Are you sure that no one rezzed a region-sized skybox high up? It would look like that if someone did. It doesn't have to exist there now, it just needed to be there the last time the world map tiles where updated for that world (it's done once per day for worlds that have been active in the last 24...
by Ilan Tochner
Sat Jun 01, 2019 12:18 am
Forum: Worlds Support
Topic: White Square on Map
Replies: 11
Views: 463

Re: White Square on Map

Hi Koshari,

Please try logging into the Kitely Welcome Center then clearing both your viewer cache and viewer inventory cache before restarting your viewer and entering your world.
by Ilan Tochner
Thu May 30, 2019 5:11 pm
Forum: Kitely Market
Topic: MARKETPLACE ORDERS NOT RECEIVED
Replies: 7
Views: 340

Re: MARKETPLACE ORDERS NOT RECEIVED

Hi Alex, You have 2 Kitely accounts. One which you've had for several years now and one that you created today and used to order items to your old account. I've redelivered the order to your older Kitely account. You can find it in the "# Kitely Market" folder in your inventory. Please send me an IM...
by Ilan Tochner
Mon May 27, 2019 1:39 am
Forum: Feedback and Suggestions
Topic: Join us today at the Kitely Community Meeting (May 26)
Replies: 2
Views: 288

Re: Join us today at the Kitely Community Meeting (May 26)

Hi Natalie, We used to post the meeting notes in the forums after going over them and cleaning them up. It was a lot of work which we don't have time for any more. Plus privacy law changes make it problematic for us to post them here. We comply with the GDPR and such notes would create difficulties ...
by Ilan Tochner
Mon May 27, 2019 12:13 am
Forum: General Discussion
Topic: Can I enable in-world email?
Replies: 1
Views: 245

Re: Can I enable in-world email?

Hi Scott,

Please see viewtopic.php?f=26&t=532#p15241
by Ilan Tochner
Sun May 26, 2019 3:12 pm
Forum: Feedback and Suggestions
Topic: Join us today at the Kitely Community Meeting (May 26)
Replies: 2
Views: 288

Join us today at the Kitely Community Meeting (May 26)

Today's Kitely Community Meeting will be held at 1:00pm PDT in Kitely Welcome Center . (See timezone information here: http://wwp.greenwichmeantime.com/time-zone/usa/pacific-time/ .) Today's meeting will be a social gathering with an opportunity for newcomers to ask questions and old hands to exchan...
by Ilan Tochner
Fri May 24, 2019 1:43 pm
Forum: Worlds Support
Topic: Lost Microphone and Audio.
Replies: 3
Views: 179

Re: Lost Microphone and Audio.

Your world shouldn't have any problems handling twice as many people as you stated. You can track your world's server resources usage by looking at the Active World section on your world's world page when that world is active. See https://kitely.atlassian.net/wiki/display/doc/Optimize+OpenSim+World+...
by Ilan Tochner
Fri May 24, 2019 2:18 am
Forum: Worlds Support
Topic: Lost Microphone and Audio.
Replies: 3
Views: 179

Re: Lost Microphone and Audio.

Hi Scott,

Did you try restarting your viewer and checking if it helped? Or teleporting to another world then coming back to yours?
by Ilan Tochner
Thu May 23, 2019 6:30 pm
Forum: Worlds Support
Topic: Scripts Not Running After Restart
Replies: 19
Views: 835

Re: Scripts Not Running After Restart

It really depends on what the scripts are trying to do when the world starts and the random order in which they do it. For example, if a script does something that requires accessing an external server and that access is slow then that might delay other scripts that use similar functionality which m...
by Ilan Tochner
Thu May 23, 2019 4:21 pm
Forum: Worlds Support
Topic: Scripts Not Running After Restart
Replies: 19
Views: 835

Re: Scripts Not Running After Restart

You have to do this immediately after the world is restarted or you won't see the scripts that may be creating load on region restart. When I visited your world there was at least one that had a Time value of 200.