Search found 6259 matches

by Ilan Tochner
Thu Mar 27, 2014 8:16 pm
Forum: Viewers Support
Topic: Texture anims
Replies: 6
Views: 6929

Re: Texture anims

Are you referring to textures on attachments or those that are part of the world?

Do the objects have scripts that reset the texture animations on sim restart?
by Ilan Tochner
Thu Mar 27, 2014 9:34 am
Forum: Education
Topic: Using Sloodle
Replies: 16
Views: 18945

Re: Using Sloodle

Hi Mark,

If you have Moodle running on another server you should be able to configure it to use Sloodle with Kitely.

For instructions, see: http://www.sloodle.org/docs/Sloodle_Adm ... umentation
by Ilan Tochner
Thu Mar 27, 2014 1:44 am
Forum: Other Support
Topic: Getting errors when adding notecard to MP
Replies: 6
Views: 5594

Re: Getting errors when adding notecard to MP

Please click the icons next to the errors and paste them here.

Are you getting Warnings or Errors? (please copy the line above the Variation Items here)
by Ilan Tochner
Wed Mar 26, 2014 6:43 pm
Forum: Account, Payments and Subscriptions Support
Topic: Emails for class registration are failing
Replies: 13
Views: 9727

Re: Emails for class registration are failing

Hi Graham,

Can you please provide more technical details about the email server configuration problem?
by Ilan Tochner
Wed Mar 26, 2014 4:51 pm
Forum: Feedback and Suggestions
Topic: Join us today at the Kitely Community Meeting (Mar 26)
Replies: 0
Views: 1455

Join us today at the Kitely Community Meeting (Mar 26)

Today's Kitely Community Meeting will be held at 1:00pm PST in Kitely Welcome Center . Please note the possible daylight saving time differences with your timezone. We'll start with a status update about our latest developments and the Kitely Welcome Center update project. We'll continue by discussi...
by Ilan Tochner
Wed Mar 26, 2014 10:22 am
Forum: Account, Payments and Subscriptions Support
Topic: Emails for class registration are failing
Replies: 13
Views: 9727

Re: Emails for class registration are failing

Hi Graham,

As previously stated, we're planning group accounts and other features to support organizations. It's just a matter of time and priorities.

Please ask the students with the missing hair to look in their inventory to see the name of their avatar (the shape should include that name).
by Ilan Tochner
Tue Mar 25, 2014 4:47 pm
Forum: Account, Payments and Subscriptions Support
Topic: Emails for class registration are failing
Replies: 13
Views: 9727

Re: Emails for class registration are failing

Unfortunately there isn't much we can do to prevent some people's email servers from categorizing our email address verification messages as spam. We also can't effectively automate responses to "verify you're not a spammer" type replies from people's email servers (some of those messages are design...
by Ilan Tochner
Tue Mar 25, 2014 3:30 pm
Forum: Account, Payments and Subscriptions Support
Topic: Emails for class registration are failing
Replies: 13
Views: 9727

Re: Emails for class registration are failing

Did the students look in their spam folder?

Does their email service have an anti-spam authentication step that requires people emailing them reply to an autoreply before the email server will accept emails from that address?
by Ilan Tochner
Tue Mar 25, 2014 2:41 pm
Forum: Account, Payments and Subscriptions Support
Topic: Emails for class registration are failing
Replies: 13
Views: 9727

Re: Emails for class registration are failing

What do you mean by failing Graham?

What are you seeing?
by Ilan Tochner
Tue Mar 25, 2014 10:17 am
Forum: General Discussion
Topic: Lovely new map tiles
Replies: 32
Views: 21792

Re: Lovely new map tiles

Hi Graham,

Map generation times vary but are no more frequent than once per 24 hours.