Search found 18 matches

by Anne Smith 2
Wed Apr 01, 2020 6:05 am
Forum: Viewers Support
Topic: Friend Access Assistance
Replies: 3
Views: 2648

Friend Access Assistance

I have a friend who, yesterday, created a Kitely account and downloaded Firestorm. She got into Kitely (although half of her avatar was invisible). Today she reports that when logging on, the Viewer login progress bar freezes about half way. Strangely, at the same time I could see her avatar already...
by Anne Smith 2
Wed Apr 01, 2020 5:53 am
Forum: General Discussion
Topic: Large Conference Possibility Question
Replies: 7
Views: 4558

Re: Large Conference Possibility Question

Thanks Ilan. I will discuss this with my colleagues. If the sims were multiplied as you suggest, what costs (roughly) would you envisage? I suspect we would have them active for 3-4 weeks.
by Anne Smith 2
Tue Mar 31, 2020 3:26 am
Forum: General Discussion
Topic: Large Conference Possibility Question
Replies: 7
Views: 4558

Large Conference Possibility Question

Hi Ilan and Oren, I have a large conference hosting question for you. I have designed Sparrow Mountain and I understand it could host 60-80 avatars (based on the initial information at creation of the sim). I have some colleagues who usually run a youth conference in Australia and of course the Coro...
by Anne Smith 2
Wed Mar 04, 2020 2:42 pm
Forum: General Discussion
Topic: Granting Access to new users
Replies: 12
Views: 8620

Re: Granting Access to new users

Thanks Ilan and Oren. I had the same issue as Sunny. Oren, I followed through with the World > Region Details and the "parcel owners can be more restrictive" application. This has reactivated the Firestorm access tab functions. So I think it is all good for me now. But I have noted your suggestion t...
by Anne Smith 2
Wed Feb 19, 2020 4:10 pm
Forum: General Discussion
Topic: Granting Access to new users
Replies: 12
Views: 8620

Re: Granting Access to new users

Thanks Ilan. We do use the Manage World > Access tab on the website. We have "Me" ticked, then "Kitely Users", then the group membership required. But even with this, avatars haven't been able to access the closed sim without the Viewer's About Land > Add addressed for specific avatars. If there is ...
by Anne Smith 2
Wed Feb 19, 2020 1:45 pm
Forum: General Discussion
Topic: Granting Access to new users
Replies: 12
Views: 8620

Re: Granting Access to new users

Ooops! Sorry, Sunny was online!
by Anne Smith 2
Wed Feb 19, 2020 1:44 pm
Forum: General Discussion
Topic: Granting Access to new users
Replies: 12
Views: 8620

Re: Granting Access to new users

Hi Ilan. Sunny, has logged off. I know she has a class tomorrow (AEST) so I hope it is okay for me to clarify a little. Sunny is having trouble giving access to new students to the Sunkirsten Town and Campus sim. The sim is by invitation only where students must join the offered group and then be gr...
by Anne Smith 2
Wed Feb 19, 2020 12:39 pm
Forum: General Discussion
Topic: Granting Access to new users
Replies: 12
Views: 8620

Re: Granting Access to new users

Hi Sunny. I just checked the function on my sim and have the same issue. The Add button is gray too. Might be because of the upgrade?