Search found 37 matches

by Annie Teach
Sat Jan 12, 2019 4:02 am
Forum: Organizations (Kitely Virtual Grids) Support
Topic: Virtual Grid for Organisations
Replies: 11
Views: 18004

Re: Virtual Grid for Organisations

Hi Ilan, you have given this a lot of thought. I think it offers an exciting opportunity for organisations. I have a few more questions: 1. Is the $99.95 monthly fee the normal price or the discounted 50% price? 2. If you received the 50% discount, would 50% of that 50% discount still be applied for...
by Annie Teach
Sat Jan 12, 2019 2:46 am
Forum: Organizations (Kitely Virtual Grids) Support
Topic: Virtual Grid for Organisations
Replies: 11
Views: 18004

Re: Virtual Grid for Organisations

Thanks Ilan. I have accessed the Blog. This has answered all of my questions alongside your information above. Very much appreciated! :D
by Annie Teach
Fri Jan 11, 2019 2:06 pm
Forum: Organizations (Kitely Virtual Grids) Support
Topic: Virtual Grid for Organisations
Replies: 11
Views: 18004

Virtual Grid for Organisations

Hi Ilan, this looks very interesting. Is there another link with more specific information? I would need this to send to our college management. Key questions would be: 1. Would you still be the overall administrator of the grid like you have been with the current arrangement? With some responsibili...
by Annie Teach
Fri Jan 11, 2019 7:46 am
Forum: General Discussion
Topic: Voice Troubleshooting Assistance
Replies: 30
Views: 19564

Re: Voice Troubleshooting Assistance

Thanks Ilan. I very much appreciate your vigilance in this forum and for the input from the Kitely community.

Is this link the best one to use to seek direct input with Vivox https://www.vivox.com/gamers then under Contact?


Kind Regards,
Annie
by Annie Teach
Tue Jan 08, 2019 11:58 pm
Forum: General Discussion
Topic: Voice Troubleshooting Assistance
Replies: 30
Views: 19564

Re: Voice Troubleshooting Assistance

Thanks Ilan. Phew! I had run out of ideas! Hopefully all will return to normal soon. :D
by Annie Teach
Tue Jan 08, 2019 3:07 pm
Forum: General Discussion
Topic: Voice Troubleshooting Assistance
Replies: 30
Views: 19564

Voice Troubleshooting Assistance

Hi Everyone, I am hoping you could assist me in troubleshooting Voice via the Firestorm viewer as it ceased working over 4 days ago. So far I have: 1. Checked my computer media settings, headset settings, and viewer screen voice settings. 2. Tried to update the Firestorm viewer Media/Sound Voice set...
by Annie Teach
Sat Dec 29, 2018 1:15 pm
Forum: Account, Payments and Subscriptions Support
Topic: Closing a Region - Check on steps?
Replies: 6
Views: 8388

Re: Closing a Region - Check on steps?

Thanks Araminta and Ilan, yes I see now. All is good. I did read about having the sim to the end of the month, but for some reason I didn't register that this would therefore reflect on the MyWorld page. D'oh! :? :shock: :oops: But I can see the Stored World message. :D Thank you for your patience. ...
by Annie Teach
Sat Dec 29, 2018 6:15 am
Forum: Account, Payments and Subscriptions Support
Topic: Closing a Region - Check on steps?
Replies: 6
Views: 8388

Re: Closing a Region - Check on steps?

Hi Ilan, just an update. I went through the process as you described and received an email notification from PayPal that my auto subscription had been cancelled. I logged out and waited a bit, then re-logged back into the web account but it appears to be still listed as an Active World. So two quest...
by Annie Teach
Sat Dec 29, 2018 5:38 am
Forum: Account, Payments and Subscriptions Support
Topic: Closing a Region - Check on steps?
Replies: 6
Views: 8388

Re: Closing a Region - Check on steps?

Thanks Ilan, I will go through the process today. Much appreciated! :D
by Annie Teach
Tue Dec 25, 2018 12:49 pm
Forum: Account, Payments and Subscriptions Support
Topic: Closing a Region - Check on steps?
Replies: 6
Views: 8388

Closing a Region - Check on steps?

Greetings! Key Query : I am just double checking the steps I need to take to delete one of my mega regions and to cease auto payments for this. Background : I have transferred what I wanted from my old region to the new region under a different avatar, so I am ready to close my old sim in the next d...