I understand the different entry points, however, someone coming in the first time needs to get their username and password for the Kitely grid BEFORE they can go to their downloaded Firestorm to sign in (right?). When we go to the kitely website to generate the username that is where we are getting...

I am trying to get new users into my island (Marian & Mariantest) and they couldn't get in. So I created a new email account myself and tried to get in. I keep getting the error message that "This user doesn't exist" - I have tried different ways (using the Create New Account button at the bottom an...

I will definitely try these - thank you both very much. eileen

Hi. I am tech savvy enough to get myself in trouble. I generally upload freely-available OAR content into my 4 by 4 islands. But I do not know how to direct the OAR upload - so one island gets populated and the other 3 are flat. Is there a way to direct OAR uploads to the other quadrants too? Thanks...