Lookin' good, girl! Thanks so much for the shout out.

Ok. Thanks Ilan. The customer is aware of the Kitely options (KC refund) and also that the repurchase was not the best option. I'm working it out directly with her (it is someone I trust) and your advice is very much appreciated.

I have a customer who purchased the same item twice (the recipient wasn't online at the time of the first purchase and the message disappeared, I understand). Both purchases were in USD. I would like to refund the customer for one of the purchases. Is there a way to do that through Kitely or do I ha...

I like snow.

Most welcome! Please don't hesitate to ask further questions.

Some creators have asked for tips on cleanly cropping their products from a white background and making the edges anti-aliased. Here are the steps I follow (they are the same for Photoshop or GIMP): 1. I have a large wall prim that I use to photograph my products against. It is colored pure white an...

Actually, in GIMP, if you choose Export instead of Save As and then manually change the format to .psd, it works and can be opened in Photoshop.

I'll try clearing cache again but I jumped into Island Oasis and it's working there as well. Are you able to wear more than one alpha layer?

Edited for update: Clearing cache did not resolve the issue. Thanks for your response, Ada.

[UPDATED] This issue was fixed with an update. :) I wear an alpha layer for my shoes and need to wear another alpha layer (or two) for mesh clothing. I use the latest Firestorm for OS viewer (did a clean install today). The option to 'ADD' (when I right-click on the alpha layer in my inventory) is n...

Working hard on all of the above!