Can not get to Kitely from Great Canadian Grid

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Moonrise Azalee
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Can not get to Kitely from Great Canadian Grid

Post by Moonrise Azalee »

I have an avi in GCG and one in Kitely (as well as other grids)
My GCG avi can get to other grids, but not Kitely. I get an error saying the home URI has changed - which if I recall, GCG did change it a few months back.
Likewise if I try to get to Kitely with that same GCG Avatar by traveling to Metro or Craft first,and attempting a jump from there I am told that my avi is not recognised or some such thing. My other avis from Metro and Craft can both get to Kitely however so it must be that Kitely is not recognizing me and GCG.
Maybe this could be updated?
:) I wanted to move to Kitely from GCG and would love to allow friends from there to come visit.
Last edited by Moonrise Azalee on Tue Jul 14, 2015 8:39 pm, edited 1 time in total.
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Selby Evans
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Re: Can not get to Kitely from Great Canadian Grid

Post by Selby Evans »

I tested the reverse trip, from Kitely to GCG. and had no problem getting to the Welcome site with this address:
login.greatcanadiangrid.ca:8002
I did not have your address in GCG, so could not test that.
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Moonrise Azalee
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Re: Can not get to Kitely from Great Canadian Grid

Post by Moonrise Azalee »

I can get to GCG from Kitely, but If I am in GCG, with my GCG avatar, can not get into Kitely. Im told the Home URI has been changed. I saw a similar issue here in the forums and it mentioned that if the homegrid (in this case GCG) had changed their log in URI that it might be being blocked as some sort of security thing.
In order to test the issue I am guessing you would need to create a GCG avatar and then try to get to login.kitely.com:8002 from GCG.
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Ilan Tochner
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Re: Can not get to Kitely from Great Canadian Grid

Post by Ilan Tochner »

Hi Birch,

Out of the 183 GCG avatars that have visited Kitely to date, 15 had done so before the GCG grid URI change and their avatar UUID had therefore been associated with that outdated grid URI. Only those 15 GCG avatars (your GCG avatar being one of them) had this problem. We've now updated the grid records for these 15 avatars so all GCG avatars should now be able to visit Kitely.

Please try doing so now to verify that this is indeed the case.
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Moonrise Azalee
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Re: Can not get to Kitely from Great Canadian Grid

Post by Moonrise Azalee »

*grins*
I feel so fortunate :D
Okay - I'll try right now.

***Updated***
Yes! It works now, thank you :)
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Ilan Tochner
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Re: Can not get to Kitely from Great Canadian Grid

Post by Ilan Tochner »

You're very welcome Birch. Thank you for bringing this to our attention.
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