"Loading contents..." when trying to view object contents
- Handy Low
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"Loading contents..." when trying to view object contents
When I open an object (root or child prim) in the edit window's "Contents" tab, sometimes the viewer (Firestorm or Singularity) will show the message "Loading contents..." but never goes beyond this. This seems more likely to happen with an object that has a lot of contents, but I've also seen it in those with as few as one.
The only way I've been able to work round it is:
- Make a copy of the object, delete the original and open the copy
- If that's not possible (very often the case for me), clear viewer cache, restart the region and try again
Unfortunately, I've not found a set of reproducible steps that will make this happen.
This is a daily annoyance for me, and wastes a lot of time, especially when it keeps happening and I have to repeatedly wait for region restarts (I often work in worlds that I don't own, so can't stop the region from the website).
Does anyone else experience this on a regular basis?
Can we do anything about this issue?
The only way I've been able to work round it is:
- Make a copy of the object, delete the original and open the copy
- If that's not possible (very often the case for me), clear viewer cache, restart the region and try again
Unfortunately, I've not found a set of reproducible steps that will make this happen.
This is a daily annoyance for me, and wastes a lot of time, especially when it keeps happening and I have to repeatedly wait for region restarts (I often work in worlds that I don't own, so can't stop the region from the website).
Does anyone else experience this on a regular basis?
Can we do anything about this issue?
Handy Low
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Re: "Loading contents..." when trying to view object content
I've had that experience but at a relatively low frequency. I haven't been doing this sort of work recently so can't comment on whether the situation has deteriorated. I vaguely recall using the copy trick on occasion but by chance rather than strategically and most likely without deletion of the original. Mostly, however, it was a matter of waiting patiently for a refresh (15 sec or so at a guess).
- Handy Low
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Re: "Loading contents..." when trying to view object content
Yes, even when it works it can take 15 seconds to load the contents of an object that has a lot of stuff in it.
But when it fails it never loads - out of curiosity, I've left an avatar waiting for hours to see if it loaded but it never did.
But when it fails it never loads - out of curiosity, I've left an avatar waiting for hours to see if it loaded but it never did.
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- Ilan Tochner
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Re: "Loading contents..." when trying to view object content
Have you tried after today's update Handy?
- Handy Low
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Re: "Loading contents..." when trying to view object content
So far it's been fine this evening, but I've not done a lot of this kind of thing so far. I'll post an update soon when I've got a better idea of how it's behaving.
Handy Low
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Re: "Loading contents..." when trying to view object content
Unfortunately, I'm still seeing the issue.
Handy Low
- Ilan Tochner
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Re: "Loading contents..." when trying to view object content
Have you tried clearing both your cache and inventory cache?
- Handy Low
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Re: "Loading contents..." when trying to view object content
Just to make sure, I just did that again and relogged, and after initial success (as I'd expect) I quickly had the problem again.
Handy Low
- Handy Low
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Re: "Loading contents..." when trying to view object content
I just read that message again and realised that it looks like "as I'd expect" meant that I'd expected it to fail! I didn't mean that, I meant that the initial success was expected, since it usually does work OK at first after clearing cache and restarting the region.
Anyway, since this I think the issue is happening less often, but it does still occur sometimes.
Anyway, since this I think the issue is happening less often, but it does still occur sometimes.
Handy Low
- Ilan Tochner
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Re: "Loading contents..." when trying to view object content
Please look at your world's performance monitor when this happens, is there a spike in lost packets? see https://kitely.atlassian.net/wiki/displ ... erformance