I created a new account via Facebook, and when I went to log in (using Firestorm), I used my Facebook name and password for my username and password. This isn't working, and I can't log in. I also can't create a new account using my email address, and I don't wish to use my real name as my avatar name. (Though if I can get logged in, I can just change my display name.)
Thank you!
Can't log in
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Susan Mesler-Evans
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Ilan Tochner
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Re: Can't log in
Hi Susan,
Would you like us to delete your existing Facebook-connected Kitely account so you could create an email/password based Kitely account that isn't connected to Facebook or your real name?
Would you like us to delete your existing Facebook-connected Kitely account so you could create an email/password based Kitely account that isn't connected to Facebook or your real name?
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Susan Mesler-Evans
- Posts: 2
- Joined: Tue Jun 21, 2016 6:15 pm
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- Been thanked: 0
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Ilan Tochner
- Posts: 6726
- Joined: Sun Dec 23, 2012 8:44 am
- Has thanked: 5247 times
- Been thanked: 4674 times
- Contact:
Re: Can't log in
Hi Susan,
As per your request, we deleted your Kitely account. You can now go ahead and create a new one using the email/password authentication option.
As per your request, we deleted your Kitely account. You can now go ahead and create a new one using the email/password authentication option.