can't get into an account

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Aqua Willowind
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can't get into an account

Post by Aqua Willowind »

I have created an account and can not get in. I can't find out the password.Or get a new one . Where do I go for help
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Ilan Tochner
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Re: can't get into an account

Post by Ilan Tochner »

Hi Aqua,

Please uninstall the Firestorm version you have and install the OpenSim compatible one from here (if your computer isn't very old you most likely need the 64bit version): http://www.firestormviewer.org/downloads/

Once that's done, make sure the grid selector in the viewer is set to "Kitely" and then enter your Kitely username and password. Please see: https://kitely.atlassian.net/wiki/displ ... ual+Worlds

Your viewer password is the same one you have for logging into the Kitely website. You can change that password here: https://www.kitely.com/settings

If you still encounter a problem logging in after doing this then please send me a screenshot of your entire computer screen while the viewer is showing the error message it gives you when it refuses to log you into Kitely.
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