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Crashes When Saving Images

Posted: Tue Sep 19, 2017 1:02 am
by Cheryl Moore
I get this message every time I save an image to my hard drive, when using Firestorm. I have the most recent version and am operating on a MacBook Pro with these specs:
Intel HD Graphics 3000 384 MB
MacBook Pro (13-inch, Late 2011)
2.4 GHz Intel Core i5
4 GB 1333 MHz DDR3
OS X Yosemite 10.10.5 (14F2411)

ASSERT (!mMappedData && !mMappedIndexData)

Can you please advise? Thank you!

Re: Crashes When Saving Images

Posted: Tue Sep 19, 2017 1:20 am
by Ilan Tochner
Hi Cheryl,

Have you tried changing the directory to which Firestorm should save your snapshots?

Re: Crashes When Saving Images

Posted: Thu Sep 21, 2017 2:29 am
by Cheryl Moore
Ilan Tochner wrote:Hi Cheryl,

Have you tried changing the directory to which Firestorm should save your snapshots?
Thank you for the response. I tried saving to the desktop, and using "Save" vs "save as" - did not name the file, and I got a crash with this message:
Wrong vertex buffer bound. I hope this helps. Is that what you meant by changing directory, or should i try one of the other options - not "save to disk"?

Re: Crashes When Saving Images

Posted: Thu Sep 21, 2017 6:49 am
by Ilan Tochner
Please try saving to inventory instead of to disk to see if that changes anything.

Are these crashes all happening in the same world? Have you tried this in other worlds as well?

Re: Crashes When Saving Images

Posted: Thu Sep 21, 2017 10:25 am
by Selby Evans
Some years ago there was a problem like that caused by running MS OneDrive. People running OneDrive crashed when they tried to save an image.

I had the problem and resolved it by removing OneDrive. Later, I think SL made a change in its viewer to resolve the problem generally. I think that change propagated to the other viewers.

Re: Crashes When Saving Images

Posted: Thu Sep 21, 2017 5:26 pm
by Handy Low
I think I remember that problem, Selby. It was caused by conflicts between the viewer and the Microsoft Silverlight framework, if memory serves.