Difficulty Accessing Regions on the HG

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Soo Novi
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Re: Difficulty Accessing Regions on the HG

Post by Soo Novi » Mon Feb 18, 2019 5:51 pm

Ilan, I'm on one of my Kitely accounts, my alt so I could have a land management group that wouldn't die, and I'm unable to access my personal Dreamgrid. I'm getting this error message: https://i.gyazo.com/0f3e2c8061369fa49a4 ... 4f66a0.png

Has my grid been blocked, too? Is there something I'm doing wrong? I have the grid set for hypergridding and since I've been to my kitely region from my dreamgrid acct, and to other regions from my dreamgrid acct, I know it's working. But for some reason my kitely avatar can't go there.
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Ilan Tochner
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Re: Difficulty Accessing Regions on the HG

Post by Ilan Tochner » Mon Feb 18, 2019 7:04 pm

Hi Soo,

We haven't blocked any grid since Sacrarium, and it is currently the only grid that is blocked.

Your grid is using an Outwordlz subdomain, I suggest you check whether that domain name is currently having issues. You may also want to check whether the Outworldz grid services are functioning properly.

Regarding the error itself, it's a Firestorm error. See phoenix-firestorm-lgpl/indra/newview/skins/default/xui/en/notifications.xml: it includes this error message "Could not teleport to [SLURL] as it's on a different grid ([GRID]) than the current grid ([CURRENT_GRID]). Please close your viewer and try again."

Did you try to teleport using the World Map? If so, have you tried using "http://" instead of "hop://"?

Did you try to teleport using a script?
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