Texture blanked out in inventory and inworld

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Mike Lorrey
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Texture blanked out in inventory and inworld

Post by Mike Lorrey »

The screen behind the stage in the Black Sun club in SPACE FORCE region is supposed to display the Black Sun logo, which uses the logo used by the Black Sun syndicate in Star Wars. However the screen now shows as all white.
What it should look like: Image

What it looks like now, including showing its white in inventory. It looked fine yesterday.Image
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black sun logo bug.png
black sun logo bug.png (120.95 KiB) Viewed 649 times
Nazirah at Black Sun_001.png
Nazirah at Black Sun_001.png (385.03 KiB) Viewed 649 times
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Ilan Tochner
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Ilan Tochner
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Re: Texture blanked out in inventory and inworld

Post by Ilan Tochner »

Hi Mike,

Is the screen using a dynamic texture? If so, I suggest resetting it on region start event. If it it's a non-dynamic texture then I suggest reuploading it into your inventory and making sure you apply it to the sign from inside your inventory instead of from your local machine.
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Mike Lorrey
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Re: Texture blanked out in inventory and inworld

Post by Mike Lorrey »

Ilan Tochner wrote:
Tue May 28, 2024 12:06 am
Hi Mike,

Is the screen using a dynamic texture? If so, I suggest resetting it on region start event. If it it's a non-dynamic texture then I suggest reuploading it into your inventory and making sure you apply it to the sign from inside your inventory instead of from your local machine.
No, it is not using a dynamic texture. You clearly did not pay attention to my post. The texture IN MY INVENTORY has gone blank. As the posted image clearly shows.
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Re: Texture blanked out in inventory and inworld

Post by Ilan Tochner »

Please give me the full path in your inventory to that texture so I'll be able to find it in the database.
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Re: Texture blanked out in inventory and inworld

Post by Mike Lorrey »

black sun logo 4 whited out.png
black sun logo 4 whited out.png (47.01 KiB) Viewed 364 times
Ilan Tochner wrote:
Tue May 28, 2024 4:40 pm
Please give me the full path in your inventory to that texture so I'll be able to find it in the database.
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Ilan Tochner
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Re: Texture blanked out in inventory and inworld

Post by Ilan Tochner »

I've downloaded the texture and opened it on my own computer. It exists in our inventory system and in the assets system. (Do you want me to post it here?)

I suggest you clear both your viewer cache and your viewer inventory cache then restart your viewer and reapply that texture from your inventory to the sign.
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