Maintenance
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Graham Mills
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Maintenance
Very much liking the recent upgrades, especially with one eye on the Hypergrid, but is there a web page that gives advance notice of scheduled maintenance? Having some idea of the anticipated outage duration in the event of unscheduled maintenance is also valuable. For an educator there's a big difference between 5 min (class disrupted) and 60 min (class cancelled).
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Ilan Tochner
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Re: Maintenance
Hi Graham,
Our scheduled update windows are every week on Friday at midnight PST (following Thursday). Updates usually take 1 hour and we only take advantage of those update windows once every few weeks but, to be on the safe side, you should assume 2 hours downtime at those times every week.
In some cases we roll out updates earlier in the week but aim to always do so at midnight PST. Such urgent updates usually take around 45 minutes. The update we had earlier today was one such update for an export-related bug we found following yesterday's rollout (with more than 4100 regions in Kitely we encountered worlds in productions that we didn't test with in our QA environment).
Our scheduled update windows are every week on Friday at midnight PST (following Thursday). Updates usually take 1 hour and we only take advantage of those update windows once every few weeks but, to be on the safe side, you should assume 2 hours downtime at those times every week.
In some cases we roll out updates earlier in the week but aim to always do so at midnight PST. Such urgent updates usually take around 45 minutes. The update we had earlier today was one such update for an export-related bug we found following yesterday's rollout (with more than 4100 regions in Kitely we encountered worlds in productions that we didn't test with in our QA environment).
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