Phasing Out Premium Accounts, and a Limited-Time Offer

[Miguel Rotunno]

To be honest i am on Kitely because the of Premium accounts, they offered and stil offer the most virtual land, prims and avatars for a very reasonable price. so i am sorry you have decided to end with them. The regular worlds are really not that interesting except the advanced one but it is far more expensive than the premium ones. Also i really do not get how having them available would hurt your sales since they are the best deal you have. But alas...

[Ilan Tochner]

Hi Miguel,

Premium Accounts are NOT going away for people who have them now or order them before the end of the month. We just won't be offering them to people after the cutoff date at the end of this month.

In other words, if you like our Premium Account option then continue paying for it and nothing will change for you.

[Miguel Rotunno]

Yes i understand that Ilan and i am glad i already have one, but just seems like a shame to me that people will not be able to get one starting next month
BTW the resize option for worlds is great...

[Ilan Tochner]

Thank you Miguel

The existence of Premium worlds confuses most people and forces us to present a more complicated user interface than we'll be able to provide once they are no longer part of what we offer new users. I agree it's a shame but we've been struggling with trying to explain away their complexity for several years now and it seems that the only way to truly simplify our offering is to remove them from the equation.

[Open Hyper]

How do I get to that GoldPlan? I dont see it when I click on Change Plan. Do I have to pay for a premium account first before I can order the goldplan?

[Ilan Tochner]

Hi Open Hyper,

Please refresh your browser page then press the Change plan link again (your browser is currently caching an old version of that page that doesn't include the Gold Plan option).

[Open Hyper]

I have refreshed several times now and it still doesnt show. It cant be the cache by the way because I am on a brand new computer. I have also tried to log out and login again but its still not there.

[Ilan Tochner]

You're right, something broke in a quick server update we did earlier this morning. Please try again now.

[Open Hyper]

Yay! It works fine now. Thanks.

[Open Hyper]

YVW Open, please let us know if there is anything else you need.