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Kitely will be down for a 2 hour upgrade cycle on Oct 22

Posted: Tue Oct 21, 2014 7:16 pm
by Ilan Tochner
The site will be down for maintenance on October 22 at 12:01 AM PDT (midnight). Estimated downtime is 2 hours.

Re: Kitely will be down for a 2 hour upgrade cycle on Oct 22

Posted: Wed Oct 22, 2014 12:58 pm
by Ilan Tochner
We found a problem with the update and are placing the system in maintenance mode while we work to fix it.

Until the problem is resolved you may experience problems entering worlds or even encounter sim crashes.

If you don't have to use the system at this time then please refrain from doing so.

We'll update this forums thread as we make progress.

Re: Kitely will be down for a 2 hour upgrade cycle on Oct 22

Posted: Wed Oct 22, 2014 3:40 pm
by Ilan Tochner
We rolled back some of the OpenSim and Mono updates we integrated and the system has now returned to normal. We'll investigate which of these updates caused the instabilities then update the system again in a few days.

You can now resume using Kitely.

Re: Kitely will be down for a 2 hour upgrade cycle on Oct 22

Posted: Wed Oct 22, 2014 4:25 pm
by Roswenthe Blackwell
I received an email that 5000+ objects were returned, but it seems fine. Did the rollback fix that?

Re: Kitely will be down for a 2 hour upgrade cycle on Oct 22

Posted: Wed Oct 22, 2014 4:57 pm
by Ilan Tochner
Were the items rezzed in some sandbox? (e.g. the Kitely Merchants Sandbox autoreturns items after 8 hours).

Re: Kitely will be down for a 2 hour upgrade cycle on Oct 22

Posted: Wed Oct 22, 2014 5:11 pm
by Roswenthe Blackwell
Ilan Tochner wrote:Were the items rezzed in some sandbox? (e.g. the Kitely Merchants Sandbox autoreturns items after 8 hours).
My own region.
Your 5579 objects were returned from <167.5003, 91.5, 24> in region Meddlesome Roleplay (Oren) due to parcel autoreturn

Re: Kitely will be down for a 2 hour upgrade cycle on Oct 22

Posted: Wed Oct 22, 2014 5:31 pm
by Ilan Tochner
Do you have a parcel in that world which is set to autoreturn?

Re: Kitely will be down for a 2 hour upgrade cycle on Oct 22

Posted: Wed Oct 22, 2014 6:04 pm
by Roswenthe Blackwell
Ilan Tochner wrote:Do you have a parcel in that world which is set to autoreturn?
One was set, so could be that. I didn't set it intentionally. Nothing seems to be missing, though.

Re: Kitely will be down for a 2 hour upgrade cycle on Oct 22

Posted: Wed Oct 22, 2014 6:14 pm
by Ilan Tochner
Did the 5000+ objects arrive in your inventory?

Re: Kitely will be down for a 2 hour upgrade cycle on Oct 22

Posted: Wed Oct 22, 2014 7:03 pm
by Roswenthe Blackwell
Ilan Tochner wrote:Did the 5000+ objects arrive in your inventory?
Nope. So I dunno.