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Re: We've updated Kitely to OpenSim 0.9.1.1

Posted: Wed Mar 11, 2020 5:47 pm
by Ilan Tochner
Thank you for the information Chris.

There's no need to apologize. If there is a problem, we want to know about it. I'm asking questions so that we'll be able to reproduce the problem, find out what is causing it and fix it.

Re: We've updated Kitely to OpenSim 0.9.1.1

Posted: Fri Mar 13, 2020 2:48 pm
by Chris Namaste
jeans vbld.png
jeans vbld.png (55.73 KiB) Viewed 5736 times
:)
the texture upload 'weird error' keeps existing :'(
today,i logged in welcome center, the jeans i made yesterd was 'white' like 'new pants white'
i changed the jeans in welcome with my texture (again)
plz see attached printscreen how it looked

what i worry for is this : since this happens to me,can it happen to my customers?...

imagine customer buys & gets a white jeans (or same situation with my skin a few days ago)?
i really never seen this before, in no world & worry :'(
icant show or give more info,hope this helps?
thanks for reading
chris

Re: We've updated Kitely to OpenSim 0.9.1.1

Posted: Fri Mar 13, 2020 3:21 pm
by Chris Namaste
Image[/img]
ok, ive relogged,back to welcome (same white pants with the new uploaded texturing)

ive cleard all caches, also manually on pc - no nothing remains in cache
(plse see printscreen)

relogged again, let inventory upload & white pants again
atm ive tried about 5 times (also now in other sim)
and this remains
its a big problem (to me),and i donno why this happens so often in a few days
im really worried
bc i dont dare to put my work for sale this way
for now,ill add an info note for customer, if someth is wrong to just contact me
i always 'write that with my content' in kitely market but many pple forget to read
thanks for reading

Re: We've updated Kitely to OpenSim 0.9.1.1

Posted: Fri Mar 13, 2020 4:28 pm
by Ilan Tochner
Hi Chris,

Please upload the image to your inventory again then double click to open it.

Does it display properly? If so, can you apply it to your pants from your inventory? Does that texture then rezz when you wear the pants?

You shouldn't be worried about your customers having problems if the Kitely Market listing displays no warnings or errors.

Re: We've updated Kitely to OpenSim 0.9.1.1

Posted: Fri Mar 13, 2020 5:23 pm
by Chris Namaste
thx ilan,
yes ive done all that several times (as shown & seen in previous posts), the texture is perfect fine

i had same,with a new skin a few days ago,

and today, again, i made a new skin after the jeans thingsees, 'same message same issues' :'(

yes, it shows & applys perfectly fine, i only upload finished work & high quality beautiful templates

the kitely market,did show errors with the skin i had 'same eror' with a few days ago, so i re uploaded-remade all,and i 've added a note now to give good help-service, i have noooo idea why it acts so odd

thankyou for assisting & reassuring (if no errors shown, it will be fine), i christa

Re: We've updated Kitely to OpenSim 0.9.1.1

Posted: Fri Mar 13, 2020 5:37 pm
by Ilan Tochner
Thank you Chris,

That error message was added in OpenSim 0.9 (not by us). We'll investigate what it is intended for and why you're encountering this issue.

Re: We've updated Kitely to OpenSim 0.9.1.1

Posted: Sat Mar 14, 2020 2:56 pm
by Chris Namaste
thankyou sooooo much ilan!

Re: We've updated Kitely to OpenSim 0.9.1.1

Posted: Sun Mar 15, 2020 11:21 am
by Ilan Tochner
Hi Chris,

We want to try to reproduce the problem. Can you please email me the image file you use to create the texture that is causing you these issues so we'll be able to do so?

Re: We've updated Kitely to OpenSim 0.9.1.1

Posted: Sun Mar 15, 2020 1:31 pm
by Chris Namaste
yes ilan,
ill go find the skin templates & jeans templates & email u asap,
thankyou :)

Re: We've updated Kitely to OpenSim 0.9.1.1

Posted: Thu Mar 19, 2020 5:47 pm
by Ilan Tochner
We've updated Kitely with various bug fixes and speed improvements to the following actions:
1) Linking and Unlinking objects (linksets).
2) Deleting objects.
3) Terraforming.

Our next update will include fixes to some of the Kitely Market object parsing errors that have been reported and to the "not enough permissions on asset(s)" issue that Chris reported.

Please test these functions and let us know your findings.