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Kitely will be down for 1 hour on October 22

Posted: Wed Oct 21, 2020 4:16 pm
by Ilan Tochner
Kitely will be down for maintenance on October 22 at 12:01 AM PDT (midnight). Estimated downtime is 1 hour.

(See timezone information here: http://www.greenwichmeantime.com/time-z ... ific-time/)

Re: Kitely will be down for 1 hour on October 22

Posted: Thu Oct 22, 2020 1:38 pm
by RezMela Apps
Is this still ongoing? I'm stuck in the landing region, unable to teleport: https://i.imgur.com/Yw3Kdnt.png

That's using The RezMela Apps account. I've tried relogging without any luck. But another avatar (John Mela) currently logged in can teleport around the grid without problems.

Re: Kitely will be down for 1 hour on October 22

Posted: Thu Oct 22, 2020 1:50 pm
by Ilan Tochner
Hi RezMela Apps,

We completed the update hours ago. Is that avatar able to log into the Kitely Welcome Center?

Re: Kitely will be down for 1 hour on October 22

Posted: Thu Oct 22, 2020 2:01 pm
by RezMela Apps
Ah yes, I can log in directly there. It seems like the avatar was trying to go to last location, which is the RezMela Apps region. It's that region that's having problems - neither avatar can get there at the moment.

Re: Kitely will be down for 1 hour on October 22

Posted: Thu Oct 22, 2020 2:12 pm
by RezMela Apps
This is what I see trying to TP from the Welcome Center to the Apps region:

Image

And this is the region page from the same time:

Image

Re: Kitely will be down for 1 hour on October 22

Posted: Thu Oct 22, 2020 2:13 pm
by Ramesh Ramloll
Hi Ilan,
I cannot get into Apps too. We are just waiting it out.
It was happening with Ramesh Lab earlier... but I was able to get into Ramesh Lab eventually.
Ramesh

Re: Kitely will be down for 1 hour on October 22

Posted: Thu Oct 22, 2020 2:22 pm
by Ramesh Ramloll
Hello Ilan,
I am now trying to login Ramesh Lab using my Ramesh Ramloll avatar, it's not working am getting the same errors are John.
Ramesh

Re: Kitely will be down for 1 hour on October 22

Posted: Thu Oct 22, 2020 2:33 pm
by Ilan Tochner
RezMela Apps is currently showing as being logged into John's Lab. Are you in the process of trying to teleport from that world to Ramesh Lab?

Re: Kitely will be down for 1 hour on October 22

Posted: Thu Oct 22, 2020 2:36 pm
by RezMela Apps
The avatar is in John's Lab at the moment. If I try to teleport to the Apps region I still get the same error.

EDIT: The same happens if the John Mela avatar tries the same thing.

Re: Kitely will be down for 1 hour on October 22

Posted: Thu Oct 22, 2020 2:46 pm
by Ilan Tochner
Please teleport to the Kitely Welcome center with both avatars so John's Lab can be stopped. Wait three minutes then try teleporting from the Kitely Welcome Center into Apps.