insert link seems broken in kitely market

[Chris Namaste]

hi
to make it as clear as i can, ive added a printscreen
inserting links is a very useful tool in kitely market , the customer can go with only one click, to a product without having to look for it (it's not given to everyone to find items easily)

it seems broken atm, i've never seen such a 'respons' on inserting alink & it totally blocks my page as well (i have to close all)

hopefully i explained it good & it can be solved?
thanks
christa

[Ilan Tochner]

Hi Chris,

It's not clear from your post whether this is something that worked previously and stopped working for you or if it was always like this.

Regardless, if you want to provide a quick way to get from one product listing to another I recommend you use the Related Products feature: https://www.kitely.com/virtual-world-ne ... ly-market/

[Chris Namaste]

thanks ilan,
yes it worked before, is why i wrote ' i've never seen such a 'respons' on inserting alink ',
as exemple ill add two of mine when it still worked,


https://www.kitely.com/market/product/6 ... r=60167933
https://www.kitely.com/market/product/6 ... r=60329158

[Ilan Tochner]

We haven't changed any code that relates to that part of our service in years. What browser does this fail on? Does it have any plugins or browser extensions enabled? Have you tried this on a different browser?

[Chris Namaste]

yes ilan,
thats what i thought last night in bed

ive tried now (previous was firefox (which i normally use for market)
and ive tried now vivaldi as well (non work, very odd)

ill add printscreens, i hope, if another creator reads this, someone else would try this
to see how it works for them?
thanksies

[Ilan Tochner]

Can you please try this on a different computer or on your phone (using the mobile browser's Desktop mode).

[Chris Namaste]

No i cannot,
i only use my stand alone, so i cant do anything else,

is anyone reading this, wanting to try this?

thanks

[Ilan Tochner]

Have you tried adding different links, such as ones you've used before?

[Graham Mills]

Works OK for me (Kitely links only) using Firefox 112.0 (64 bit) on Windows 10.

The presence of an error message in a popup window suggests to me it isn't the Firefox popup blocker causing the problem but you could try adding the Market to the exception list?

[Chris Namaste]

- ilan, yes ive tried several links
- graham, ive tried several browsers

thankyou's