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Mesh Uploload problems

Posted: Tue Aug 04, 2015 11:04 pm
by Yoyo Crescendo
I'm having trouble uploading mesh for the last comple days now I have been trying to upload a very small mesh.
Every time I try I click calculate weights ad that is as far as it goes, I have tried a few difrent viewers now.
Is there a problem with the mesh upload?
I have sence tried even things I have uploaded in the past and still have the same problem. please help

Re: Mesh Uploload problems

Posted: Tue Aug 04, 2015 11:39 pm
by Ilan Tochner
Hi Yoyo,

AFAIK, there is no problem uploading mesh. What viewer (and version) are you using? Have you tried clearing its cache and inventory cache? Have you tried using a different viewer to upload these meshes?

Re: Mesh Uploload problems

Posted: Wed Aug 05, 2015 10:23 am
by Graham Mills
I just imported a new mesh using Firestorm. No issues encountered.

Re: Mesh Uploload problems

Posted: Wed Aug 05, 2015 9:50 pm
by Yoyo Crescendo
I was able to upload after trying a new viewer "Imprudance", I was using firestorm my preferred viewer. ill try clearing cash for that viewer. thank you for the help.

Re: Mesh Uploload problems

Posted: Wed Aug 05, 2015 10:10 pm
by Ilan Tochner
Hi Yoyo, when you do so please make sure to clear both the viewer cache and the viewer inventory cache.

Re: Mesh Uploload problems

Posted: Thu Aug 06, 2015 12:16 am
by Yoyo Crescendo
I did and was still unable to upload with firestorm. I think I may need to reinstall it.

Re: Mesh Uploload problems

Posted: Thu Aug 06, 2015 12:26 am
by Ilan Tochner
When you do so please make sure to delete all the remnants it creates in other directories, simply uninstalling it may not suffice to completely remove it from your computer.

Re: Mesh Uploload problems

Posted: Thu Aug 06, 2015 3:13 am
by Yoyo Crescendo
Ok here we go, I got to the root of the problem.
When upgrading to win 10 you will have to run almost any viewer in administration mode, win 8 or 7 or any compatibility mode wont work. Its a permissions thing for the remote service. by default as it is in program files for old windows versions. but now with 10 it needs to be digitaly signed. as moast viewers are not major corperation's and all work off the same base programming you will have to change this to upload mesh as it is not an image sound movie xml or commonly shared file.

Re: Mesh Uploload problems

Posted: Thu Aug 06, 2015 3:27 am
by Ilan Tochner
Thank you for the info Yoyo, that is good to know.

Re: Mesh Uploload problems

Posted: Thu Aug 06, 2015 3:45 am
by Yoyo Crescendo
A trick for all of you who come here and think there is a problem.
try going to your desktop screen so you cant see your viewer when calculating the weights and fees.
check back once a min. or so.
this will reduce the amount of strain on your processer and allow it to calculate faster. :)