Kitely Forums

I remember reading about this but can't find the info on the kitley site.

When I refund a customer, is the purchased item deleted from their inventory?

Hi Funk,

Refunds do not at this time delete the refunded item from people's inventory. That capability is planned for the future.

Thanks. I actually had to refund someone yesterday but wanted the items left in their kitely inventory. They wanted to purchase an exportable version for another grid.

If refunded items are deleted in the future, for a situation like this, we could just manually re-send them to the customer in world