verification worked but

Discussion and support for the Kitely Market
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jade serenity
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verification worked but

Post by jade serenity » Tue Jun 16, 2015 6:43 pm

My HG enabled stand alone was verified and I made a test purchase perfectly.
Made a second larger purchase # 1000006751127 and nothing...
Restarted viewer, nothing...
suitcase, objects checked. ( I only have 900 in inventory so pretty easy)
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Ilan Tochner
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Re: verification worked but

Post by Ilan Tochner » Tue Jun 16, 2015 9:31 pm

Hi Jade,

Please see https://www.kitely.com/market/order/1000006751127.

You'll note that you selected delivery to your Kitely avatar not to your avatar on your standalone. The items you bought are located in your Kitely avatar's "# Kitely Market" inventory folder.

If you want items to be delivered to another avatar you have to make sure to set Deliver To in your shopping cart to "Other Avatar", select the grid you want the item to be delivered to and then type in the name of the avatar you want the items delivered to on that grid.
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jade serenity
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Re: verification worked but

Post by jade serenity » Tue Jun 16, 2015 9:31 pm

Upon research I found I sent the items to my kitely account -
Last edited by jade serenity on Tue Jun 16, 2015 10:23 pm, edited 1 time in total.
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jade serenity
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Re: verification worked but

Post by jade serenity » Tue Jun 16, 2015 9:34 pm

aw, so I guess i have to purchase again? sigh- lesson learned
Ilan Tochner wrote:Hi Jade,

Please see https://www.kitely.com/market/order/1000006751127.

You'll note that you selected delivery to your Kitely avatar not to your avatar on your standalone. The items you bought are located in your Kitely avatar's "# Kitely Market" inventory folder.

If you want items to be delivered to another avatar you have to make sure to set Deliver To in your shopping cart to "Other Avatar", select the grid you want the item to be delivered to and then type in the name of the avatar you want the items delivered to on that grid.
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Ilan Tochner
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Re: verification worked but

Post by Ilan Tochner » Tue Jun 16, 2015 10:41 pm

I've just notice another problem with your order. You selected items that don't have the Export permission enabled, which means that you wouldn't be able to buy them for an avatar on another grid. If you wish to buy items for an avatar on a third-party grid or standalone, make sure you select ones that have the Export permission (e.g. the Export-enabled variations of the items you selected in this order).
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