Second Half of inventory

Discussion and support for the Kitely Market
Post Reply
User avatar
Kayaker Magic
Posts: 354
Joined: Sun Dec 01, 2013 8:40 am
Has thanked: 52 times
Been thanked: 393 times

Second Half of inventory

Post by Kayaker Magic »

When I go to add a new product, it only shows the first half of my folders, and the "show more" button is missing.
I cannot add a product who's folder starts with the letter M or higher.

I've grumbled to myself for some time about having to click that "show more" button for half of my products for some time, and considered renaming everything to start with A so I don't end up going down there over and over again. Probably the limit is the total number of folders, so having more than 25 folders that start with A (not a big number!) would probably require the "show more" button again. Perhaps if I organized everything into a folder named AAA... No, then I would have to open the AAA folder every time, just like hitting the "show more" button every other time.
These users thanked the author Kayaker Magic for the post:
Graham Mills
User avatar
Ilan Tochner
Posts: 6518
Joined: Sun Dec 23, 2012 8:44 am
Has thanked: 4971 times
Been thanked: 4469 times
Contact:

Re: Second Half of inventory

Post by Ilan Tochner »

Hi Kayaker,

Can you please be a bit more specific?

What is the folder path in your inventory where you encounter this problem? Does it appear in additional folders?

When did this problem start?
User avatar
Kayaker Magic
Posts: 354
Joined: Sun Dec 01, 2013 8:40 am
Has thanked: 52 times
Been thanked: 393 times

Re: Second Half of inventory

Post by Kayaker Magic »

I log onto the Kitely WEB page.
Goto> Products.
Click on "Add Product"
My new product was in a folder named Velociraptor, so I scrolled down
the list ended with Landmarks, it does not show any folders after the first 25
I am familiar with this so I go to push the "show more" button
BUT THE SHOW MORE BUTTON IS GONE! (perhaps it wasn't a button, but an extra line at the end of the dialog list)
The last product I uploaded starts with R, so it must have required this. It was uploaded September 14th.
So the "show more" button must have disappeared in the last 3 months.
I cannot scroll down past the Landmarks folder and select any products past the first 25 folders.
So I logged in to my avatar and moved the Velociraptor folder into a folder named "AAA Products" and added it to the Marketplace from there.
But this is just a workaround.
User avatar
Ilan Tochner
Posts: 6518
Joined: Sun Dec 23, 2012 8:44 am
Has thanked: 4971 times
Been thanked: 4469 times
Contact:

Re: Second Half of inventory

Post by Ilan Tochner »

Hi Kayaker,

What browser and operating system are you using (and versions)?

Have you tried this with a different browser?
User avatar
Kayaker Magic
Posts: 354
Joined: Sun Dec 01, 2013 8:40 am
Has thanked: 52 times
Been thanked: 393 times

Re: Second Half of inventory

Post by Kayaker Magic »

On A Windows 7 PC
I'm using FireFox, it auto updates, the current version is 43.0.1 on December 18th
I tried it with Chrome Version 40.0.2214.94 dev-m, it does the same thing: Shows me 25 folders in inventory and gives me no way to see the rest.
Tried it on Internet Exploder, same thing.
Picture attached from Chrome, similar to the rest.
KitelyFolders.png
User avatar
Ilan Tochner
Posts: 6518
Joined: Sun Dec 23, 2012 8:44 am
Has thanked: 4971 times
Been thanked: 4469 times
Contact:

Re: Second Half of inventory

Post by Ilan Tochner »

We'll look into it and roll out a fix in our next site update.
User avatar
Oren Hurvitz
Posts: 361
Joined: Sun Dec 23, 2012 8:42 am
Has thanked: 19 times
Been thanked: 499 times
Contact:

Re: Second Half of inventory

Post by Oren Hurvitz »

Please try this again, Kayaker. You should see your entire inventory now.
User avatar
Kayaker Magic
Posts: 354
Joined: Sun Dec 01, 2013 8:40 am
Has thanked: 52 times
Been thanked: 393 times

Re: Second Half of inventory

Post by Kayaker Magic »

Yes! Now I can see my whole inventory the first time without needing to request the rest!
Post Reply