Failed Delivery to The Encore Escape Grid

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Kenzel Greymoon
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Failed Delivery to The Encore Escape Grid

Post by Kenzel Greymoon »

Hello.
I made 4 purchases from Kitely Market today to mystree Feila at The Encore Escape Grid. The top 4 items listed in this video... I got a message for failed system and go to redelivery but could not locate redelivery and my bank card was charged $8.30

Please Help,

mystree Feila

https://gyazo.com/5570d3b7d910ab7e742b017001279538
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Ilan Tochner
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Re: Failed Delivery to The Encore Escape Grid

Post by Ilan Tochner »

Hi Kenzel,

I'm assuming you're referring to this order: https://www.kitely.com/market/order/1000011892765

Please log into the Encore Escape Grid with the avatar you bought this for then press the Resend IM link in the aforementioned product order page. Once this avatar gets the IM press the link it contains to complete the delivery process. Please see: https://kitely.atlassian.net/wiki/displ ... ther+Grids
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