Trouble Delivering to Genesis Metaverse
Posted: Tue Oct 25, 2016 12:12 am
Hello Ilan, i received the letter below from a customer from the Genesis Metaverse. She is getting a asset error when she tries to rez some boxes of items she has purchased on the market.
I registered on the genesis metaverse so i could test it as well and i get the error you can see in the image attached. I tried to send several test items to their grid and all of them gave errors.
It is for order :
Order: 1000012158458
For Mystic Moon @ Genesis
letter from Mystic:
"Hello.
I am sorry for troubling you, but I was hoping you would help me. Recently I bought some items from Kitely Marketplace for export to my avatar Mystic Moon in Genesis Metaverse, a new grid on the opensim grids, http://genesismetaverse.com/index.php. I was planning on repurchasing the same items and exporting them to my other avatar Mystic Soleil on Metropolis too. However, I have some problems with my purchases. My purchases from several creators were delivered to me, Mystic Moon on Genesis successfully (all in one box), however, I am not able to rez my Kitely purchases box inworld in order to open and retrieve my purchases. I keep getting this message:
Unable to rez: could not find asset 180929c4-39f8-4225-b38d-b71513ef71de for item Kitely Market Order 1000012158458.
I have contacted the the grid owners and they have been assisting me with this isssue, I have even been to several opensim sandboxes hoping to rez the boxes there in order to open them. Still wont rez and still the same message each time I try. The grid owners from Genesis Metaverse have suggested I contact each of the creators whom i purchased from and inform them of this problem and ask if you would be able to help me with this problem. I would greatly appreciate your help.
Sincerely,
Mystic Moon"
I registered on the genesis metaverse so i could test it as well and i get the error you can see in the image attached. I tried to send several test items to their grid and all of them gave errors.
It is for order :
Order: 1000012158458
For Mystic Moon @ Genesis
letter from Mystic:
"Hello.
I am sorry for troubling you, but I was hoping you would help me. Recently I bought some items from Kitely Marketplace for export to my avatar Mystic Moon in Genesis Metaverse, a new grid on the opensim grids, http://genesismetaverse.com/index.php. I was planning on repurchasing the same items and exporting them to my other avatar Mystic Soleil on Metropolis too. However, I have some problems with my purchases. My purchases from several creators were delivered to me, Mystic Moon on Genesis successfully (all in one box), however, I am not able to rez my Kitely purchases box inworld in order to open and retrieve my purchases. I keep getting this message:
Unable to rez: could not find asset 180929c4-39f8-4225-b38d-b71513ef71de for item Kitely Market Order 1000012158458.
I have contacted the the grid owners and they have been assisting me with this isssue, I have even been to several opensim sandboxes hoping to rez the boxes there in order to open them. Still wont rez and still the same message each time I try. The grid owners from Genesis Metaverse have suggested I contact each of the creators whom i purchased from and inform them of this problem and ask if you would be able to help me with this problem. I would greatly appreciate your help.
Sincerely,
Mystic Moon"