Avatar name in Marketplace

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Ligia Santos 2
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Avatar name in Marketplace

Post by Ligia Santos 2 »

Hello ! :)
I just tried today to start my shop at Kitely Marketplace. I accessed the marketplace using my email account and password.
When i tried to list my first item, it did connect to my inventory...however...my name in marketplace (and here in forums) appears as Ligia Santos, and not as Ligia Santos_02.

There is a Ligia Santos avatar and that's not me.

Should I be concerned about this coincidence?
Is there a way to correct (if necessary) my name in marketplace and forums?

Thanks! :)
;)
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Ilan Tochner
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Re: Avatar name in Marketplace

Post by Ilan Tochner »

Hi Ligia,

You created a Kitely account using your Facebook account in 2012 but never used it to login, that's why your newer account had the "_2" appended to it. As the old account has never been used we've now deleted it and renamed our account to remove the "_2" from its name.

Please log into the Kitely grid from your viewer then clear both the viewer cache and viewer inventory cache to force your viewer to retrieve the updated name.
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Ligia Santos 2
Ligia Santos 2
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Re: Avatar name in Marketplace

Post by Ligia Santos 2 »

Oh!! I could have sworn that was my account but I was never able to log in (forgot my password LOL).
Thank you!! I will try again :D hugss
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Ilan Tochner
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Re: Avatar name in Marketplace

Post by Ilan Tochner »

YVW Ligia :-)

Please let us know if there is anything else you need.
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