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Not receiving IMs in Metropolis grid...

Posted: Mon Apr 03, 2017 7:02 am
by Marisa Giancarla
Just made a purchase but I am not receiving the IMs to accept it. Tried resending several times, logging out and back in, etc. Nothing works. Any ideas?

Re: Not receiving IMs in Metropolis grid...

Posted: Mon Apr 03, 2017 7:08 am
by Ilan Tochner
What Kitely Market order number are you referring to Marisa?

Re: Not receiving IMs in Metropolis grid...

Posted: Mon Apr 03, 2017 7:11 am
by Marisa Giancarla
1000014288841

Re: Not receiving IMs in Metropolis grid...

Posted: Mon Apr 03, 2017 7:21 am
by Ilan Tochner
Your viewer may be blocking those IMs.

In Firestorm go to Preferences > Privacy > General and make sure that "Only friends and groups can call or IM me" isn't enabled.

Once you Apply changes, log into Metropolis with your avatar, go to the Kitely Market order page, and click the Resend IM link.

Re: Not receiving IMs in Metropolis grid...

Posted: Mon Apr 03, 2017 7:30 am
by Marisa Giancarla
I already had that disabled. And I don't see any blocked listing. Im using firestorm, I will try using alchemy...

Re: Not receiving IMs in Metropolis grid...

Posted: Mon Apr 03, 2017 7:36 am
by Marisa Giancarla
Tried using alchemy and it didn't work either....

Re: Not receiving IMs in Metropolis grid...

Posted: Mon Apr 03, 2017 8:00 am
by Ilan Tochner
Please try going to the main Metropolis grid landing point, not a region that is self hosted. Then click the Resend IM link.

Re: Not receiving IMs in Metropolis grid...

Posted: Mon Apr 03, 2017 8:03 am
by Marisa Giancarla
I did that, but will try again...

Re: Not receiving IMs in Metropolis grid...

Posted: Mon Apr 03, 2017 8:07 am
by Marisa Giancarla
Nope, still didn't work...

Re: Not receiving IMs in Metropolis grid...

Posted: Mon Apr 03, 2017 8:11 am
by Ilan Tochner
Are you logging in with the Marisa Giancarla Metropolis account into the main Metropolis region?

What is that avatar's UUID?