Kitely Forums

Hi, I recently upgraded my server (changed the operating system) and then reinstalled my grid (opensim software) Upon importing my backup back into MySQL I found to my utter horror that the backups I have been keeping for the last 6 months are only half the robust sql file. It should have been around 60GB in size and was only 22GB!

Luckily I managed to find an intact backup of the correct file size. Regrettably it is from March of this year (2017) Means I have lost loads of content Fortunately it is only me on my grid so no one suffered for my mistake other than me.

What I wanted to know is there any option available to redeliver, or re-download already purchased Market content? To the same grid, same avatar and exact same UUID?

Thanks

Justin
hg.avalonia-estate.co.uk:8002

Hi Justin,

Please send me a list of all the Kitely Market orders you lost and we'll redeliver them to your avatar.

Thank you so much Ilan, I have sent you an PM.

You sir are a life saver. Thank you so so much!

That gives me confidence in your customer service and the confidence that you are a decent business.

I already do recommend people use Kitely Market and this experience only reinforces that commitment.

Thank you Justin, please let us know if there is anything else you need.