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Redelivery

Posted: Sat Mar 11, 2023 11:04 am
by Beth Johnson
I placed two orders and I did receive the first one but the second order was not delivered. How do I request a redelivery?? This is the order ID for the one I did not receive. Thx
Order ID:
1000069047183

Re: Redelivery

Posted: Sat Mar 11, 2023 1:41 pm
by Ilan Tochner
Hi Beth,

You sent this order to your Kitely avatar (the Deliver To setting in your Kitely Market shopping cart was set to "My Kitely Avatar" when you ordered).

Would you like us to redeliver this order to a different avatar? If so, what is that avatar's name and what grid does it belong to?

Re: Redelivery

Posted: Sat Mar 11, 2023 11:57 pm
by Beth Johnson
Oh I did not see that.. I would like it delivered to Kitty Pashinin in Avatar Life grid.. Sorry about that.. it was very late.. LOL

Re: Redelivery

Posted: Sun Mar 12, 2023 12:24 am
by Ilan Tochner
Hi Beth,

We resent this order to Kitty Pashinin at Avatar Life grid as per your request. Please go inworld and click the link in the IM our system sent you to complete the delivery process.

Re: Redelivery

Posted: Sun Mar 12, 2023 12:26 am
by Beth Johnson
Thank you so much.. They are perfect