2 orders (4 items) not showing up in GCG

Support for buying and delivering products from Kitely Market to non-Kitely grids
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beverly Zauberflote
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Re: 2 orders (4 items) not showing up in GCG

Post by beverly Zauberflote » Tue Apr 12, 2016 3:21 am

ok, Cheyanne got this im in GCG from a request she sent out to the GCG group for help:

[20:17] <name hidden for privacy>: this is what Roddie posted before ... So with any new move theres sometimes a few glitches..

One of them is the money and uploads. Please try to refrain from buying or sending money and uploading for free until podex and the servers DNS has been given time to find its new home on the new server...a couple of days...also try to restart your computer or your router.

Cheers!
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beverly Zauberflote
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Re: 2 orders (4 items) not showing up in GCG

Post by beverly Zauberflote » Tue Apr 12, 2016 3:22 am

ok, Cheyanne got this im in GCG:

[20:17] <name hidden for privacy>: this is what Roddie posted before ... So with any new move theres sometimes a few glitches..

One of them is the money and uploads. Please try to refrain from buying or sending money and uploading for free until podex and the servers DNS has been given time to find its new home on the new server...a couple of days...also try to restart your computer or your router.

Cheers!
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beverly Zauberflote
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Re: 2 orders (4 items) not showing up in GCG

Post by beverly Zauberflote » Tue Apr 12, 2016 3:23 am

i don't know how to send an IM to another grid ilan....sorry. can you explain how to me?
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Ilan Tochner
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Re: 2 orders (4 items) not showing up in GCG

Post by Ilan Tochner » Tue Apr 12, 2016 3:37 am

TP to GCG, stand next to the GCG avatar and friend it. Then IM that avatar. You can do this while in GCG or when you're back in Kitely. You should check both to see if IMs arrive properly between Kitely and GCG. If they don't then something broke in GCG when they did their update (as it did work in the past and we haven't changed anything on our end).
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Re: 2 orders (4 items) not showing up in GCG

Post by beverly Zauberflote » Tue Apr 12, 2016 3:38 am

ok, we met at a neutral place to friend each other.

my kitely avi IM'd her GCG avi and she received it.

[20:34] beverly Zauberflote: are you getting this im?
[20:36] Cheyanne.Sinatra @login.greatcanadiangrid.ca:8002: (Saved Mon 11 Apr 2016 20:36:59) sorry i crashed on tp
[20:36] beverly Zauberflote: but you got my im!
[20:36] beverly Zauberflote: lol
[20:36] Cheyanne.Sinatra @login.greatcanadiangrid.ca:8002: (Saved Mon 11 Apr 2016 20:37:18) yea i did
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Re: 2 orders (4 items) not showing up in GCG

Post by Cheyanne Sinatra » Tue Apr 12, 2016 3:39 am

what i am thinking is the core update atm is not working and playing well with assets
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beverly Zauberflote
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Re: 2 orders (4 items) not showing up in GCG

Post by beverly Zauberflote » Tue Apr 12, 2016 3:50 am

from Cheyanne:

[20:48] Cheyanne Sinatra: so im thinking ill check it again tomorrow some time and if it dont work ill try to get delivered thursday

thanks for your help Ilan! i'll check back tomorrow as well :)
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Re: 2 orders (4 items) not showing up in GCG

Post by Ilan Tochner » Tue Apr 12, 2016 4:01 am

You're very welcome.

Please run the IM test I recommended then try to get the GCG admin involved.
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