Customer didnt recieve product
Posted: Thu Oct 27, 2016 2:44 pm
I got this IM earlier today from a customer:
"Hello I made purchase from you today, Oct. 26 to mystree Feila on The Encore Escape Grid ... It was your Xzari Shop Building 3 Floors 2 Entrances
(White Brick) please if you can redeliver"
This is about ordernr: 1000012260414
I tried to redeliver, but I read that it isnt possible to redeliver to other grids, and the customer didnt get it either.
What can we do to help the customer?
Thanks in advance.
"Hello I made purchase from you today, Oct. 26 to mystree Feila on The Encore Escape Grid ... It was your Xzari Shop Building 3 Floors 2 Entrances
(White Brick) please if you can redeliver"
This is about ordernr: 1000012260414
I tried to redeliver, but I read that it isnt possible to redeliver to other grids, and the customer didnt get it either.
What can we do to help the customer?
Thanks in advance.