error message when buying on marketplace, help!

Support for buying and delivering products from Kitely Market to non-Kitely grids
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Liz thorkveld
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error message when buying on marketplace, help!

Post by Liz thorkveld » Wed Dec 07, 2016 11:48 pm

When I went to buy a skin from kitely market,,and went to pay, error message came up and said , I was not a member of Genesis Metaverse ,, so couldnt be sent. I am a member, what do I do?
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Ilan Tochner
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Re: error message when buying on marketplace, help!

Post by Ilan Tochner » Thu Dec 08, 2016 12:39 am

Hi Liz,

Please clear the Deliver To avatar name from your Kitely Market shopping cart then retype it in and try to order again.

Do you still get an error message?
Liz thorkveld
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Re: error message when buying on marketplace, help!

Post by Liz thorkveld » Thu Dec 08, 2016 1:44 pm

I did go back and did your instructions and the items were delivered but I didnt receive them, not in my inventory. :(
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Ilan Tochner
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Re: error message when buying on marketplace, help!

Post by Ilan Tochner » Thu Dec 08, 2016 2:16 pm

Please restart your viewer then look for the Kitely Market Order object in your Objects and My Suitcase > Objects folders. See: https://kitely.atlassian.net/wiki/displ ... ther+Grids
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