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error message when buying on marketplace, help!

Posted: Wed Dec 07, 2016 11:48 pm
by Liz thorkveld
When I went to buy a skin from kitely market,,and went to pay, error message came up and said , I was not a member of Genesis Metaverse ,, so couldnt be sent. I am a member, what do I do?

Re: error message when buying on marketplace, help!

Posted: Thu Dec 08, 2016 12:39 am
by Ilan Tochner
Hi Liz,

Please clear the Deliver To avatar name from your Kitely Market shopping cart then retype it in and try to order again.

Do you still get an error message?

Re: error message when buying on marketplace, help!

Posted: Thu Dec 08, 2016 1:44 pm
by Liz thorkveld
I did go back and did your instructions and the items were delivered but I didnt receive them, not in my inventory. :(

Re: error message when buying on marketplace, help!

Posted: Thu Dec 08, 2016 2:16 pm
by Ilan Tochner
Please restart your viewer then look for the Kitely Market Order object in your Objects and My Suitcase > Objects folders. See: https://kitely.atlassian.net/wiki/displ ... ther+Grids