Market can't find my avatar - UUID changed

Support for buying and delivering products from Kitely Market to non-Kitely grids
User avatar
Calliope Andel
Posts: 3
Joined: Mon Sep 10, 2018 2:53 pm
Has thanked: 1 time
Been thanked: 1 time

Re: Market can't find my avatar - UUID changed

Post by Calliope Andel »

Ilan Tochner wrote:
Mon Sep 10, 2018 4:57 pm
Hi Calliope,

What grid URI are you trying to deliver to and what is the name of the avatar on that grid?
Hi there,

The grid URL is utopiaskyegrid.com:8002
The Avatar is Calliope Andel
User avatar
Ilan Tochner
Posts: 6503
Joined: Sun Dec 23, 2012 8:44 am
Has thanked: 4942 times
Been thanked: 4454 times
Contact:

Re: Market can't find my avatar - UUID changed

Post by Ilan Tochner »

We've updated our system with your grid's updated Grid URI. Please delete the avatar name from your Kitely Market shopping cart, switch Deliver To to My Kitely Avatar, switch it back to Other Avatar, make sure you've selected your grid then type in your avatar name and continue to checkout.
These users thanked the author Ilan Tochner for the post:
Calliope Andel
User avatar
Calliope Andel
Posts: 3
Joined: Mon Sep 10, 2018 2:53 pm
Has thanked: 1 time
Been thanked: 1 time

Re: Market can't find my avatar - UUID changed

Post by Calliope Andel »

Whatever you did worked :) Thanks!
These users thanked the author Calliope Andel for the post:
Ilan Tochner
User avatar
Shawn Olson
Posts: 2
Joined: Tue Mar 06, 2018 1:46 am
Has thanked: 0
Been thanked: 1 time

Re: Market can't find my avatar - UUID changed

Post by Shawn Olson »

I have the same problem as General Nutt, who is in my grid. My avatar name is Loco Darwin from theverse.ddns.net:8002. Your help would be appreciated. Thank you!
User avatar
Ilan Tochner
Posts: 6503
Joined: Sun Dec 23, 2012 8:44 am
Has thanked: 4942 times
Been thanked: 4454 times
Contact:

Re: Market can't find my avatar - UUID changed

Post by Ilan Tochner »

Hi Shawn,

We've updated our system as per your request. Please follow the instructions I posted above before ordering from Kitely Market.
User avatar
Lecktor Hannibal
Posts: 4
Joined: Tue Jan 12, 2016 9:15 pm
Has thanked: 10 times
Been thanked: 3 times

Re: Market can't find my avatar - UUID changed

Post by Lecktor Hannibal »

Hello Ilan,
A bit of specialized help is requested. Infiniti Grid has recently moved to a dedicated server and moved the .com domain to the host as well. I have two A records for the new ip, infinitigrid.com and evolution.infinitigrid.com Could we have this updated so the market can find our avatars? Those going forward using these domains should have either new accounts or were migrated with us and their previous uuid. Thanks much in advance!
Oh yes the port is standard 8002 if that is taken into account.

~ Lecktor
User avatar
Ilan Tochner
Posts: 6503
Joined: Sun Dec 23, 2012 8:44 am
Has thanked: 4942 times
Been thanked: 4454 times
Contact:

Re: Market can't find my avatar - UUID changed

Post by Ilan Tochner »

Hi Lecktor,

What was your old Grid URI and what is your new Grid URI?
User avatar
Shawn Olson
Posts: 2
Joined: Tue Mar 06, 2018 1:46 am
Has thanked: 0
Been thanked: 1 time

Re: Market can't find my avatar - UUID changed

Post by Shawn Olson »

Ilan, that did the trick. Thank you.
These users thanked the author Shawn Olson for the post:
Ilan Tochner
User avatar
Lecktor Hannibal
Posts: 4
Joined: Tue Jan 12, 2016 9:15 pm
Has thanked: 10 times
Been thanked: 3 times

Re: Market can't find my avatar - UUID changed

Post by Lecktor Hannibal »

Ilan Tochner wrote:
Sat Jan 05, 2019 6:20 pm
Hi Lecktor,

What was your old Grid URI and what is your new Grid URI?
Old grid uri was infinitigrid.com:8002 new one is evolution.infinitigrid.com:8002
User avatar
Ilan Tochner
Posts: 6503
Joined: Sun Dec 23, 2012 8:44 am
Has thanked: 4942 times
Been thanked: 4454 times
Contact:

Re: Market can't find my avatar - UUID changed

Post by Ilan Tochner »

Have you teleported in from that new grid into Kitely Welcome Center? Please do so with some avatar and let me know its name after you've done so (I don't need it to remain inworld, just to visit our grid so our system will see its settings).
Post Reply