Market can't find my avatar - UUID changed

Support for buying and delivering products from Kitely Market to non-Kitely grids
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Ilan Tochner
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Re: Market can't find my avatar - UUID changed

Post by Ilan Tochner » Wed May 23, 2018 1:23 pm

Hi Nick,

You indeed had the same problem.

Please delete the avatar name from your Kitely Market shopping cart's Deliver To setting, change Deliver To to My Kitely Avatar, change it back to Other Avatar and open the Grid Manager. In that dialog delete the old grid definition for Discovery Grid, add the new grid URI for it, type in the avatar name again and try to order.
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Re: Market can't find my avatar - UUID changed

Post by Nick Zwart » Wed May 23, 2018 1:30 pm

Thanks Ilan,
The problem is solved. The assets are transferring.
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Re: Market can't find my avatar - UUID changed

Post by General Nutt » Wed May 30, 2018 1:00 am

Seem to have similar issue. I can buy for others in my grid, others in the grid can buy for themselves, but I can no longer buy for myself. I tried the above steps but that didn't work. Wonder if I messed my account up, as we made alot of errors when we first started the grid.
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Re: Market can't find my avatar - UUID changed

Post by Ilan Tochner » Wed May 30, 2018 4:41 am

Hi General Nutt,

Please repeat these steps again now.
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Re: Market can't find my avatar - UUID changed

Post by General Nutt » Wed May 30, 2018 9:01 am

Great worked, thanks so much!
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Re: Market can't find my avatar - UUID changed

Post by Ilan Tochner » Wed May 30, 2018 12:55 pm

YVW General Nutt, please let us know if there is anything else you need.
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Re: Market can't find my avatar - UUID changed

Post by Freya DiamondFire » Tue Jun 05, 2018 12:46 am

Hi Ilan Tochner i am now having the same issue but my UUID has not changed.

The only recent difference is that the grids IP address has changed, i have tried over and over again doing what you have suggested and this does not fix the issue.
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Re: Market can't find my avatar - UUID changed

Post by Ilan Tochner » Tue Jun 05, 2018 12:58 am

Hi Freya,

When you said your UUID didn't change do you mean your grid's UUID or your avatar's UUID?

What is/was your grid's UUID and what is the name of the avatar you're trying to buy items for?
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Re: Market can't find my avatar - UUID changed

Post by Freya DiamondFire » Tue Jun 05, 2018 1:11 am

Hi Ilan thank you for the fast reply.

The UUID of my avatar hasn't changed for Freya Diamondfire

The grid is Kinky Grid and ive brought tons of items from kitely before using hg.kinkygrid.com:8302 but now it keeps telling me

Avatar not found: (my uuid) @ hg.kinkygrid.com:8302.
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Re: Market can't find my avatar - UUID changed

Post by Ilan Tochner » Tue Jun 05, 2018 1:21 am

Is that grid currently online?

Please try teleporting with your avatar from that grid into Kitely Welcome Center.
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