Market can't find my avatar - UUID changed

Support for buying and delivering products from Kitely Market to non-Kitely grids
User avatar
Ilan Tochner
Posts: 5401
Joined: Sun Dec 23, 2012 8:44 am
Has thanked: 3189 times
Been thanked: 3217 times
Contact:

Re: Market can't find my avatar - UUID changed

Post by Ilan Tochner »

Hi Nick,

You indeed had the same problem.

Please delete the avatar name from your Kitely Market shopping cart's Deliver To setting, change Deliver To to My Kitely Avatar, change it back to Other Avatar and open the Grid Manager. In that dialog delete the old grid definition for Discovery Grid, add the new grid URI for it, type in the avatar name again and try to order.
These users thanked the author Ilan Tochner for the post:
Nick Zwart
User avatar
Nick Zwart
Posts: 2
Joined: Sun Feb 07, 2016 10:55 pm
Has thanked: 1 time
Been thanked: 0

Re: Market can't find my avatar - UUID changed

Post by Nick Zwart »

Thanks Ilan,
The problem is solved. The assets are transferring.
Nick
General Nutt
Posts: 4
Joined: Tue Feb 06, 2018 7:54 am
Has thanked: 0
Been thanked: 2 times

Re: Market can't find my avatar - UUID changed

Post by General Nutt »

Seem to have similar issue. I can buy for others in my grid, others in the grid can buy for themselves, but I can no longer buy for myself. I tried the above steps but that didn't work. Wonder if I messed my account up, as we made alot of errors when we first started the grid.
User avatar
Ilan Tochner
Posts: 5401
Joined: Sun Dec 23, 2012 8:44 am
Has thanked: 3189 times
Been thanked: 3217 times
Contact:

Re: Market can't find my avatar - UUID changed

Post by Ilan Tochner »

Hi General Nutt,

Please repeat these steps again now.
General Nutt
Posts: 4
Joined: Tue Feb 06, 2018 7:54 am
Has thanked: 0
Been thanked: 2 times

Re: Market can't find my avatar - UUID changed

Post by General Nutt »

Great worked, thanks so much!
User avatar
Ilan Tochner
Posts: 5401
Joined: Sun Dec 23, 2012 8:44 am
Has thanked: 3189 times
Been thanked: 3217 times
Contact:

Re: Market can't find my avatar - UUID changed

Post by Ilan Tochner »

YVW General Nutt, please let us know if there is anything else you need.
Freya DiamondFire
Posts: 7
Joined: Mon Jul 24, 2017 3:48 pm
Has thanked: 0
Been thanked: 0

Re: Market can't find my avatar - UUID changed

Post by Freya DiamondFire »

Hi Ilan Tochner i am now having the same issue but my UUID has not changed.

The only recent difference is that the grids IP address has changed, i have tried over and over again doing what you have suggested and this does not fix the issue.
User avatar
Ilan Tochner
Posts: 5401
Joined: Sun Dec 23, 2012 8:44 am
Has thanked: 3189 times
Been thanked: 3217 times
Contact:

Re: Market can't find my avatar - UUID changed

Post by Ilan Tochner »

Hi Freya,

When you said your UUID didn't change do you mean your grid's UUID or your avatar's UUID?

What is/was your grid's UUID and what is the name of the avatar you're trying to buy items for?
Freya DiamondFire
Posts: 7
Joined: Mon Jul 24, 2017 3:48 pm
Has thanked: 0
Been thanked: 0

Re: Market can't find my avatar - UUID changed

Post by Freya DiamondFire »

Hi Ilan thank you for the fast reply.

The UUID of my avatar hasn't changed for Freya Diamondfire

The grid is Kinky Grid and ive brought tons of items from kitely before using hg.kinkygrid.com:8302 but now it keeps telling me

Avatar not found: (my uuid) @ hg.kinkygrid.com:8302.
User avatar
Ilan Tochner
Posts: 5401
Joined: Sun Dec 23, 2012 8:44 am
Has thanked: 3189 times
Been thanked: 3217 times
Contact:

Re: Market can't find my avatar - UUID changed

Post by Ilan Tochner »

Is that grid currently online?

Please try teleporting with your avatar from that grid into Kitely Welcome Center.
Post Reply