Market can't find my avatar - UUID changed

Support for buying and delivering products from Kitely Market to non-Kitely grids
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Ilan Tochner
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Re: Market can't find my avatar - UUID changed

Post by Ilan Tochner »

Great, YVW Maximillian. Please let us know if there is anything else you need.
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Roswenthe Blackwell
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Re: Market can't find my avatar - UUID changed

Post by Roswenthe Blackwell »

Hi Ilan,

I've remade my grid. It has the same uri http://maraudergrid.com:9000 but my UUID has changed. I think I probably need to be reset again. Thank you!
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Ilan Tochner
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Re: Market can't find my avatar - UUID changed

Post by Ilan Tochner »

Hi Roswenthe,

Please go to your Kitely Market shopping cart, make sure that Deliver To is set to Other Avatar, clear the grid definition and the avatar name then add back your grid definition and your avatar's name on that grid. Once that's done press the Continue Shopping button and attempt to reorder.
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Ricardo Sorciere
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Re: Market can't find my avatar

Post by Ricardo Sorciere »

Hello I have try over and over all the steps on the forum still can't find my avatar when I try to purchase teleported to kitely welcome center etc
here is my grid name AVI RESURRECTION than you.
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Ilan Tochner
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Re: Market can't find my avatar - UUID changed

Post by Ilan Tochner »

Hi Ricardo,

We've cleared our system from the information stored about your avatar from that grid. Please repeat the aforementioned steps again now.
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Ricardo Sorciere
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Re: Market can't find my avatar - UUID changed

Post by Ricardo Sorciere »

Thank you Ilan. it works now Happy Holidays!
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elmoono Dana
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Re: Market can't find my avatar - UUID changed

Post by elmoono Dana »

Hi Ilan, same problem for me, remade my grid with a slightly different URL, added to the store grid manager fine, I can buy for other avatars on my grid but not myself, I think its becase my av has the same name as in past, grid: hg.ithilien.uk:9000 avatar not found by store is Amdir Isilme.
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Ilan Tochner
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Re: Market can't find my avatar - UUID changed

Post by Ilan Tochner »

Hi elmoono,

I've removed your old grid's information from our system. Please repeat the aforementioned steps again now.
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elmoono Dana
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Re: Market can't find my avatar - UUID changed

Post by elmoono Dana »

Perfect, fixed and all good :) :D
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