Issue getting notecard

Support for buying and delivering products from Kitely Market to non-Kitely grids
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Ilan Tochner
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Re: Issue getting notecard

Post by Ilan Tochner »

Do you have a NAT gateway?

Did you set or uncomment PrivURL yourself?
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Gruden Darwin
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Re: Issue getting notecard

Post by Gruden Darwin »

I didn not. Should it be commented out?
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Re: Issue getting notecard

Post by Ilan Tochner »

Please try following the aforementioned steps for removing and then adding back your grid from your Kitely Market shopping cart. Once that's done try delivering something to the avatar you've just used to log into the Kitely Welcome Center while it's inside that world.

If that works then teleport back to your home grid and try ordering something else for that avatar.
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Gruden Darwin
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Re: Issue getting notecard

Post by Gruden Darwin »

I didn't have a grid reference to remove.

Still getting :

We couldn't send a notecard to JP Susa @ Alarialand. Make sure that the avatar is online and in its home grid. Also, make sure that the grid is open to the Hypergrid, and its firewall allows access from the outside.
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Re: Issue getting notecard

Post by Ilan Tochner »

Please check while your avatar from that grid is inside the Kitely Welcome Center. Not while it's still on your grid.
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Re: Issue getting notecard

Post by Gruden Darwin »

Yes!

Got my notecard!!!!!
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Re: Issue getting notecard

Post by Ilan Tochner »

Okay, now try teleporting with that avatar back to your home grid and then try sending it an IM from your Kitely avatar while that Kitely avatar is still inside the Kitely grid.
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Re: Issue getting notecard

Post by Gruden Darwin »

Yeah, I have no Kitely AV yet...:(
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Re: Issue getting notecard

Post by Ilan Tochner »

You do have one, the Kitely account you're using now to write in our forums also has an associated Kitely avatar. You can use it now for these tests: https://kitely.atlassian.net/wiki/space ... ual+Worlds
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Re: Issue getting notecard

Post by Gruden Darwin »

OK...

I have Alarialand JP Susa in Alarialand successfully IMing Kitely Gruden Darwin in Kitely.

I fail on Kitely Gruden Darwin in Kitely IM to Alarialand JP Susa in Alarialand.
(busy response): Unable to send instant message. User is not logged in.
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