Hello,
My grid (Fire and Ice) was attacked by some hacker. It took several days for our grid owner (the awesome Sara Diamond) to hunt down what happened and restore the grid safely.
Now, over half of my items that I purchased from Kitely before the crash are corrupted. When I try to rez them, I get a "missing asset" error, and then the item disappears from my Inventory.
How do I request for my orders to be resent? Do you need all of the affected order numbers?
Thanks.
My grid crashed and old purchases have "missing assets"
- Janet Fisher
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My grid crashed and old purchases have "missing assets"
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- Ilan Tochner
- Ilan Tochner
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Re: My grid crashed and old purchases have "missing assets"
Hi Janet,
Has the grid's Grid URI changed?
Has your avatar's UUID changed?
If not then please let me know the name of the avatar on that grid and the name(s) of the Kitely avatars you used to buy items for it and I'll resend those orders to it.
Has the grid's Grid URI changed?
Has your avatar's UUID changed?
If not then please let me know the name of the avatar on that grid and the name(s) of the Kitely avatars you used to buy items for it and I'll resend those orders to it.
- These users thanked the author Ilan Tochner for the post:
- Janet Fisher
- Janet Fisher
- Posts: 2
- Joined: Sun Dec 12, 2021 6:14 am
- Has thanked: 1 time
- Been thanked: 1 time
Re: My grid crashed and old purchases have "missing assets"
You rock, thank you! I'll get that info...