Avi Not Receiving Order

Support for buying and delivering products from Kitely Market to non-Kitely grids
Post Reply
Dreena Jewel
Posts: 5
Joined: Tue Jul 17, 2018 2:52 am
Has thanked: 3 times
Been thanked: 7 times

Avi Not Receiving Order

Post by Dreena Jewel »

Hi there,
I've purchased a few items from the marketplace and the avatar I purchased the items for is not getting a notification.
This is not my first order from the marketplace, so I'm surprised that I've having a problem.

The avatar was on its home sim, notifications are not blocked and I've resent the notifications a few times - still to no avail.

Also, I've followed the prompt to go to Kitely (in the avatar I purchased it for) and do a resend which I did - still did not receive a notification or items.

Any help will be appreciated.

Dreena Jewel
These users thanked the author Dreena Jewel for the post:
Ilan Tochner
User avatar
Ilan Tochner
Posts: 6515
Joined: Sun Dec 23, 2012 8:44 am
Has thanked: 4962 times
Been thanked: 4468 times
Contact:

Re: Avi Not Receiving Order

Post by Ilan Tochner »

Hi Dreena,

Please verify that you haven't enabled "Only friends and groups can call or IM me" https://wiki.firestormviewer.org/prefer ... rivacy_tab. If this is enabled then you need to disable it while you're inworld in your grid then press the Resend IM link in your Kitely Market order page.
These users thanked the author Ilan Tochner for the post (total 3):
Dreena JewelChris NamasteTonia Kara 3
Dreena Jewel
Posts: 5
Joined: Tue Jul 17, 2018 2:52 am
Has thanked: 3 times
Been thanked: 7 times

Re: Avi Not Receiving Order

Post by Dreena Jewel »

Good grief!

I am officially an idiot.... :lol:

I got the order. :roll:

Thanks so much for your help :D
These users thanked the author Dreena Jewel for the post (total 3):
Ilan TochnerShandon LoringChris Namaste
Post Reply